Lead Operations. Build a Team. Drive Growth.
Our client is a well-established and growing industrial products and services company seeking an experienced Operations Manager to lead our Edmonton operation.
This is a hands-on leadership role responsible for overseeing daily operations while leading and developing a small, growing team. The successful candidate will be responsible for improving operational performance, enhancing customer satisfaction, developing employees, and supporting the continued growth of the business.
If you are an ambitious leader who enjoys building high-performing teams, improving processes, and making a meaningful impact, we'd like to hear from you.
Key Responsibilities
Operations Management
- Oversee the day-to-day operations of the Edmonton facility, ensuring projects are completed safely, efficiently, on schedule, and to the highest quality standards.
- Manage procurement and purchasing activities while maintaining appropriate inventory levels.
- Develop and oversee production and project schedules to maximize productivity and meet customer expectations.
- Coordinate logistics, shipping, receiving, and supplier relationships.
- Monitor operational performance and identify opportunities to improve efficiency, quality, and profitability.
- Maintain accurate operational records, purchasing documentation, and project tracking.
- Ensure company policies, safety standards, and quality expectations are consistently met.
Leadership & Team Development
- Lead, mentor, and develop a growing operations team.
- Foster a positive, accountable, and collaborative workplace culture.
- Recruit, train, and onboard new team members as the business continues to expand.
- Set performance expectations, provide coaching, and support employee development.
- Work closely with senior leadership to execute operational and growth initiatives.
Customer Service & Business Support
- Deliver exceptional customer service through phone, email, and in-person interactions.
- Support customers by providing timely information, quotations, and project updates.
- Collaborate with internal teams to ensure projects are executed efficiently and customer expectations are exceeded.
- Build and maintain strong relationships with customers, suppliers, and business partners.
- Identify opportunities to improve customer experience and support continued business growth.
Qualifications
- Minimum 5 years of leadership experience in operations, manufacturing, construction, industrial equipment, distribution, fabrication, or a related industry.
- Proven ability to lead, motivate, and develop teams.
- Strong organizational, planning, and problem-solving skills.
- Experience with procurement, scheduling, logistics, inventory management, and quality assurance.
- Excellent communication and interpersonal skills.
- Financial acumen with experience managing budgets, operational performance, and profitability.
- Proficiency with Microsoft Office and ERP or business management software is considered an asset.
Why Join Us?
- Join a financially stable and growing organization with an exciting future.
- Lead an established operation with the opportunity to build and grow your team.
- Play a key role in improving operations and shaping the future direction of the business.
- Competitive compensation package based on experience.
- Opportunities for professional growth and career advancement.
- Collaborative, entrepreneurial environment where your leadership and ideas will have a direct impact.
How to Apply
If you're an experienced operations leader looking for your next opportunity, we'd love to hear from you. Please submit your resume along with a brief cover letter outlining your relevant experience.
Work Location: In person
