Credit & Collections - Bilingual
Position: Credit & Collections – Mississauga, ON
Reporting to: National Credit Manager
Job Status: Full-time
Our company is one of Europe and Canada's leading equipment service providers. We specialize in trailer leasing, rental, maintenance, and repair, as well as other value-added services, and provide these to transportation and logistics customers across Europe and Canada.
Our assets reach every part of the world. Our people connect industries and economies every day. At our company, we recognize that it is our people who make the difference and are the key to our growth and ongoing success. If you want to join a growing company and enjoy working with great people, then come grow with us - Apply Now!
We are currently hiring for our National Credit & Collections Team based in Mississauga.
What we are looking for:
- Daily review of Accounts Receivable aging reports to identify delinquent invoices requiring immediate follow-up
- Weekly review and reporting of collections metrics to track progress against monthly goals
- Manage portfolio of delinquent customers in Canada
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situation, and trigger repossession process of leased equipment as needed
- Process customer refunds, review and process account adjustments
- Resolve client discrepancies and short payments
- Understand the concept of financial analysis and perform simple credit analysis
- Report periodically on collections performance and provide input to planning (recoveries, write offs)
- Communicate and collaborate with regional personnel to clarify customer issues as needed
- Account reconciliations, intermediate excel required (Pivot, VLOOKUP, simple formulas)
What you'll bring:
- 5 years or more experience in Collections
- Knowledge of collections procedures
- Fluency in Canadian French
- Strong legal understanding
- Strong communications skills, verbal and written
- Ability to work independently
- High energy with strong desire to deliver results
- Positive attitude with a “Can do” mentality
- Ability to respond to potentially tight deadlines in a fast-paced environment
- IT proficiency (MS Excel, PowerPoint, Word)
- Ability to prioritize and multitask
Job Type: Full-time
Schedule:
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Payment Collections: 5 years (preferred)
Language: