Who We Are – Metta Lifestyles
At Metta Lifestyles, we are redefining what retirement living looks like. With beautiful communities across Toronto and Ottawa, we are passionate about creating environments where seniors don’t just live, they thrive. We are building a disciplined, hospitality-driven operating company where residents feel proud to live, families feel confident in their choice, and employees feel proud of their work.
At the heart of everything we do are our CARES values: Compassion, Accountability, Respect, Excellence, and Support. These values guide how we work, how we lead, and how we care for our residents, families, and each other.
If you are energized by people and driven by results, read on. We hire people who are hungry to get things done, do what they say they will do, and roll up their sleeves to help where needed.
The Opportunity
We are seeking a compassionate, creative, and energetic Lifestyles & Memory Care Manager to lead our life-enrichment and memory care neighborhood at Queens Estate—our stunning, upscale property in North York located minutes from Humber Hospital.
This role enriches the lives of residents everyday by developing and coordinating meaningful programs and services to meet their social, physical, intellectual, emotional, vocational and spiritual needs. You will oversee the vibrant lifestyle programming for all residents, while managing the hands-on execution of our signature Metta Memory Program. Leading and mentoring a dedicated lifestyles team and volunteers, you will ensure an inclusive, stimulating, and person-centered environment for all seniors, regardless of cognitive or physical ability.
The ideal candidate is a proactive self-starter who embraces flexibility and spontaneity, adapting beautifully to the shifting daily needs of our residents. It is a role rooted in trust-building, empathy, and supporting families, all while living our CARES values every day to ensure our seniors live with dignity, joy, and emotional security.
What You’ll Do
- Develop, implement, and evaluate specialized, dementia-informed life-enrichment programs, family-style dining experiences, and special events tailored to the social, physical, intellectual, emotional, and spiritual needs of Memory Care residents.
- Provide direct leadership, onboarding, training, scheduling, and performance management for Care Companions within the Memory Care lifestyle team.
- Use robust activity mapping to identify unique opportunities for daily social interaction, maintaining the flexibility to pivot based on resident moods and behaviors.
- Regularly review residents' life histories and Care Plans to integrate their past passions, hobbies, and routines into their daily life (e.g., music, gardening, reading, puzzles).
- Partner with residents to prompt and assist them with therapeutic activities of daily living (ADLs) that promote independence and engagement, such as setting tables, folding laundry, or going for walks.
- Continuously observe resident well-being (grooming habits, routine shifts, changes in participation patterns, and mood) and collaborate with clinical and nursing leaders on proactive solutions.
- Produce high-quality monthly newsletters, posters, and activity calendars to keep residents, families, and volunteers informed and engaged.
- Responsibly manage, forecast, and monitor the department’s allocated program and supply budget, while overseeing the recruitment and coordination of volunteers.
- Work closely with the General Manager, Health & Wellness Manager, and building Lifestyles Manager to ensure a cohesive, building-wide standard of excellence.
What You Bring
- Strong, proven experience working with individuals living with Dementia or Alzheimer’s disease, with a warm personality and deep understanding of memory care needs.
- Minimum 3 years of management experience in a recreation therapy, wellness, or lifestyle services role within a retirement, long-term care, or healthcare setting.
- Completion of a specialized behavioral education certification program is a strong asset (e.g., GPA, P.I.E.C.E.S., Montessori Methods).
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable using digital platforms for calendar creation, newsletter design, and resident engagement tracking.
- Previous experience managing departmental financial budgets.
- Current First Aid and CPR Certification.
- Effective written and verbal communication skills, with the ability to interact warmly with residents, family members, community professionals, and healthcare agencies.
- Demonstrated ability to creatively plan, organize, and direct the delivery of diverse social services and volunteer programs.
- Strong interpersonal relationship and conflict-resolution skills.
- Ability to apply specialized training techniques and approaches to ease responsive behaviors.
- Availability to work flexible hours, including weekends and evenings as required to support community events.
Why Join Metta?
- Competitive compensation: $60,000 - $70,000 per year
- Company paid health and dental benefit
- Be part of a growing, forward-thinking organization
- Make a meaningful impact in the lives of seniors and their families
- Thrive in a collaborative, supportive, and purpose-driven environment
- Real ownership of your program, with the support of an experienced leadership group
- Opportunity for professional growth as the company continues to expand.
Ready to Make an Impact?
If you are someone energized by enriching the lives of seniors with cognitive changes, confident leading creative and adaptive programming, and motivated by leading a premier memory care lifestyle department, while delivering a compassionate and dignified experience every day, we want to hear from you!
Apply today and be part of the future of senior living with Metta Lifestyles.
Note: All applicants must be legally entitled to work in Canada. Employment is conditional upon a criminal record check, which may include a vulnerable sector screening.
Metta Lifestyles is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.
Job Types: Permanent, Full-time
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of experience do you have working in retirement home?
Experience:
- recreation therapy: 3 years (preferred)
- memory care: 3 years (preferred)
Work Location: In person
