Provides grooming services for pets in adherence with policies and procedures to ensure safety and security of pets and clients. Maintains strong knowledge of grooming best practices, pricing and marketing strategies. Builds strong client relationships. Minimum of 1 year job-specific experience required with ability to independently build client relations, coordinate and deliver grooming services.
Job Duties:
- Perform professional grooming services for dogs and cats, including bathing, drying, brushing, clipping, hand scissoring, de-shedding, nail trims, ear cleaning, and breed-specific styling.
- Ensure every pet is handled with patience, compassion, and the highest safety standards.
- Identify skin, coat, or health concerns and communicate observations to the veterinary team.
- Provide outstanding customer service and grooming consultations with pet owners.
- Maintain a clean, organized, and sanitary grooming salon.
- Care for and maintain grooming equipment.
- Assist with scheduling appointments and managing daily workflow.
- Help develop grooming protocols, pricing, and service offerings.
- Mentor and support future grooming staff as the department grows.
Requirements:
- Minimum 1+ years of professional grooming experience.
- Strong knowledge of breed-specific cuts and grooming techniques.
- Experience grooming dogs of all breeds, sizes, and temperaments; cat grooming experience is considered an asset.
- Excellent animal handling and customer service skills.
- Ability to work independently while collaborating with a veterinary team.
- Strong attention to detail, reliability, and professionalism.
- Grooming certification
