Job Overview
We are seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will possess excellent communication skills, a strong understanding of sales techniques, and the ability to provide exceptional customer service. This role involves engaging with customers, demonstrating products, and driving sales through effective merchandising and upselling strategies. Bilingual abilities and experience in technology or retail sales are highly valued to enhance our diverse customer interactions. As a Sales Associate, you will play a key role in creating a welcoming shopping environment while supporting the store’s sales goals.
Responsibilities
- Greet customers warmly and assist them in finding products that meet their needs
- Sort and price Inventory bases on store standards.
- Engage in upselling and suggest complementary products to increase sales
- Operate POS systems accurately for transactions including cash handling and credit card processing
- Maintain organized merchandise displays and ensure the store is clean and inviting
- Provide excellent customer service by addressing inquiries promptly and professionally
- Manage time effectively to ensure all duties are completed efficiently during shifts
- Use phone etiquette skills to assist customers over the phone when needed
- Support inventory management through merchandising, stock replenishment, and product placement
- Assist with basic math calculations for transactions and inventory counts
Requirements
- Strong communication skills with the ability to connect with diverse customers
- Previous experience in retail sales, merchandising, or technical sales is preferred
- Bilingual or multilingual abilities are a plus, especially in English and other languages relevant to our customer base
- Proficiency with POS systems, cashiering, and cash handling procedures
- Excellent organizational skills with attention to detail in product displays and inventory management
- Ability to perform basic math calculations accurately under pressure
- Strong time management skills to handle multiple tasks efficiently
- Customer service-oriented mindset with professional phone etiquette
- Ability to demonstrate products effectively and engage customers in product demos
- Prior experience in upselling and sales techniques is advantageous
- Flexibility to work varied shifts as needed, including weekends or evenings if required
Pay: From $18.25 per hour
Benefits:
Application question(s):
- What would make you a great fit for the Platos Closet team?
Location:
- Nanaimo, BC V9T 2L9 (required)
Work Location: In person
