Acuity Ophthalmology is seeking a friendly, professional, and detail-oriented Medical Receptionist to join our growing team. This position is ideal for someone who enjoys working with patients, thrives in a fast-paced healthcare environment, and is committed to providing exceptional customer service.
As the first point of contact for our patients, the Medical Receptionist plays an important role in creating a welcoming and efficient experience while supporting the daily operations of our ophthalmology clinic.
Position Details
- Job Title: Medical Receptionist
- Location: Calgary, AB
- Job Type: Full-Time / Part-Time
- Schedule: Monday to Friday, daytime hours
- Compensation: Competitive wage based on experience
Responsibilities
- Greet and check in patients in a courteous and professional manner
- Answer and direct incoming telephone calls
- Schedule, confirm, and reschedule patient appointments
- Register new patients and update patient information accurately
- Verify referrals and ensure patient records are complete
- Manage incoming and outgoing correspondence, including faxes and emails
- Collect and process payments when required
- Maintain patient confidentiality and comply with privacy regulations
- Assist physicians and clinical staff with administrative tasks
- Keep the reception area organized and welcoming
- Perform other clerical duties as assigned
Qualifications
- Previous medical reception or healthcare administrative experience required
- Experience in an ophthalmology or specialty clinic is an asset
- Strong customer service and interpersonal skills
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work efficiently in a busy environment
- Proficiency with computers, electronic medical records (EMR), and Microsoft Office
- Attention to detail and accuracy in data entry
- Professional, dependable, and team-oriented attitude
Preferred Skills
- Knowledge of medical terminology
- Experience with appointment scheduling systems
- Familiarity with Alberta Health billing processes is an asset
- Ability to handle sensitive information with discretion
What We Offer
- Supportive and collaborative work environment
- Opportunity to work alongside a dedicated ophthalmology team
- Ongoing training and professional development
- Competitive compensation
- Health and wellness benefits
How to Apply
Please submit your resume and a brief cover letter outlining your qualifications and interest in the position.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Acuity Ophthalmology is committed to providing an inclusive and respectful workplace and welcomes applications from all qualified candidates.
Job Types: Full-time, Part-time
Pay: $22.00-$26.00 per hour
Benefits:
Experience:
- medical receptionist: 2 years (required)
Language:
Location:
Work Location: In person
