Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for clients and visitors, delivering exceptional customer service while managing administrative tasks in a fast paced environment.
The ideal candidate is highly organized, able to handle multiple priorities efficiently, and thrives in a dynamic setting.
Previous experience is an asset, but not required. We value a professional, positive demeanour, and a strong willingness to learn.
Responsibilities
- Greet and assist clients, visitors, and team members in a professional and friendly manner
- Manage incoming calls and emails, ensuring timely and accurate responses
- Assist clients with inquiries while ensuring a smooth and positive experience
- Schedule and coordinate property viewings through BrokerBay
- Accept and process deposit cheques with accuracy and attention to detail
- Perform data entry using real estate platforms (BrokerBay, Realm, Matrix, etc.)
- Support day-to-day administrative tasks, including filing, photocopying, and scanning
- Maintain an organized office environment and ensure common areas are clean / presentable
- Perform additional duties as assigned
Skills
- Strong phone etiquette with a focus on delivering excellent customer service
- Strong communication skills with the ability to navigate difficult situations with discretion and professionalism
- Proficiency in Microsoft Office Suite ( Word, Excel, etc. )
- Tech savvy with the ability to quickly learn and adapt to new systems and software
- Excellent organizational, planning, and time management skills, with the ability to prioritize responsibilities and deliver work on time
- Detail oriented with a high level of accuracy in task execution
- Ability to manage multiple tasks simultaneously while maintaining professionalism under pressure
- Previous experience in an administrative role or front desk position is highly desirable
Work Location: In person
