Front Desk Representative
Pay Range: $18.00 - $20.00 Per Hour
Training Hours: Full-Time, Monday to Friday, 9am-5pm
After Training Hours: Full-Time, Monday to Friday, 10am-6pm
Platinum Parking is an industry leader in each of our markets. With an uncompromising passion for quality and continuous improvement, we empower our team to provide creative and innovative solutions that maximize value to our clients and customers. Through our core values, we create a dynamic culture that ensures the long-term health of the company and our people.
At Platinum Parking, a Front Desk Receptionist acts as the first point of contact for our organization, playing a crucial role in shaping the initial impressions of clients and visitors. This position manages the flow of people and communications, ensuring that all interactions are handled with professionalism and efficiency.
We are a fast-growing inclusive company. And we want you to join our team.
Duties and Responsibilities:
- Respond to customer inquiries via email, phone and in-person, ensuring every interaction is professional, friendly and solution-focused.
- Troubleshoot services issues, guiding customers step-by-step toward a resolution.
- Assist with invoicing, daily banking deposits, accounts receivables and collections.
- Manage the front reception area, ensuring it remains tidy, professional, and stocked with necessary materials.
- Strong written and verbal communication skills, with the ability to adapt tone and style to different situations and audiences.
- Perform various clerical tasks such as filing, photocopying, scanning documents, and data entry.
- Monitor and maintain the inventory of office supplies, placing orders for replacement items as needed.
- Assist with administrative projects and provide support to other departments when required.
Consideration Assets:
- Familiarity with the world of Parking.
- Familiarity with MS Suite, Sharepoint, Crystal Reports, POS systems and Parking software.
- Previous customer service experience an asset.
- Remaining calm under pressure.
- Genuine desire to help people and create positive experiences.
Working with a people-oriented company, Platinum Parking enables you to have a high degree of autonomy in your role, we value individual input and provide career progression to support people on their career journey. Working with us, you get the opportunity to shape your role and get involved in a variety of projects that would not traditionally sit within the scope of your position.
- Health Benefits for Full-Time Positions
- Organized set schedules
- Career advancement and growth opportunities
Experience:
Receptionist: 2 years
Customer Service: 1 year
Application deadline: 2026-07-20
Expected start date: 2026-08-11
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
