Would others describe you as a warm, inviting individual who makes others feel at home? Are you organized and enjoy working in a fast-paced, dynamic, growing environment? Are you a problem solver and team player?
If so, we are looking for a friendly, highly organized individual to join our front desk administrator team starting August/September 2026
Your sincerity, integrity, and desire to help others will be a great match for our clinic. Fix Physio is a small multidisciplinary healthcare clinic located in NW Calgary. We pride ourselves on our welcoming environment, where people feel at home from the moment they walk through our doors. We are professional, excel at our specialties, and focus on the wellbeing of our clients.
Key Responsibilities:
- Patient coordination: answering phones and responding to emails, managing front desk operations, scheduling and confirming appointments (Jane Clinic Management Software), collecting, recording, and updating personal and financial information (private, MVA, WCB), processing payments and handling billing inquiries.
- General clinic organization and flow: clinic cleanliness, proper functioning of equipment (ability to independently troubleshoot dysfunctional equipment), supporting connection and relationships with clients;
Since we are a small team, every individual who works here is vital for the overall success of the clinic!
Candidate Knowledge, Skills and Attributes:
- Experience in customer service (required)
- Experience in a clinical setting (preferred)
- Excellent communication skills and ability to foster relationships with patients and other team members.
- Highest standards of ethics, honesty, and integrity
- Problem solving skills, enthusiasm, initiative, and innovative thinking
- Professional, reliable, and highly organized
- Ability to multitask while maintaining high attention to detail
We look forward to meeting you!
Check out our website and social media to learn more about us! www.fixphysio.ca and @fixphysioyyc on Instagram and Facebook.
Job Types: Full-time, Part-time, Permanent
Pay: From $15.00 per hour
Flexible language requirement:
Application question(s):
- Do you have experience with Jane Practice Management Software (or similar)?
- Do you have experience working at a physiotherapy or chiropractic clinic?
Experience:
- Healthcare Administration or Customer Service: 1 year (preferred)
Location:
- Calgary, AB T2L 2G3 (required)
Work Location: In person
