Student Support Worker
(Practicing Professional 2, PS4)
Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?
Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.
WHAT’S THE OPPORTUNITY?
We have an exciting opportunity for (2) Student Support Workers to join our Youth Development Team! We are currently hiring for (2) 1-year Contracts starting in September 2026 (option for 10 Month contract ending July 16).
The Student Support Worker provides comprehensive, prevention-focused support to youth living in neighbourhoods who may experience multiple barriers to success. Working collaboratively with students, families, schools, and community partners, the Student Support Worker helps youth build protective factors, access resources, strengthen connections, and successfully navigate their educational journey.
This role combines individual student support, family engagement, program development and facilitation, community collaboration, and administrative coordination to help students achieve academic, social, emotional, and post-secondary success
WHY WORK FOR US?
We are an organization that serves individuals, families and communities within the Waterloo Region! We are excited about our work, the impact we have in the community and our people (our people are our superpower!). We are committed to doing what is best for our community and to developing our people.
Join us to:
- Be part of a caring, passionate, and collaborative workplace that lives its values
- Learn a ton and support us in creating a more seamless experience for individuals, families and our community
- Be a part of our diversity, equity, and inclusion journey
- Put the people we serve at the centre of everything we do
- Have a positive impact in our community
- Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.
WHAT YOU’LL BE DOING:
Student and Family Support
- Build trusting relationships with students and families through intake, assessment, goal setting, and ongoing engagement. Act as a bridge between youth, families, schools, and community resources.
- Provide mentoring, coaching, psychoeducation, skill building, advocacy, and family support.
- Support approximately 55 to 65 youth participants through individualized case coordination and service planning.
- Assist students with post-secondary exploration, applications, and transition planning.
- Provide crisis response, safety planning, and referrals when required
Program Development and Facilitation
- Design, coordinate, and facilitate youth programming focused on academic success, leadership development, employment readiness, recreation, social-emotional learning, and community engagement informed by program goals and youth feedback.
- Coordinate and support tutoring, group activities, workshops, special events, campus visits, and experiential learning opportunities.
- Foster safe, welcoming, and inclusive environments that promote youth engagement and belonging.
Community and School Collaboration
- Collaborate with students, caregivers, schools, community agencies, volunteers, and other stakeholders to support youth success.
- Support youth in accessing specialized opportunities, employment experiences, volunteer placements, scholarships, and external programs.
- Maintain positive relationships with community and educational partners.
Documentation, Reporting, and Evaluation
- Maintain accurate and timely case notes, attendance records, registrations, goal tracking, academic information, financial, and demographic data.
- Monitor program outcomes, targets, deliverables, and student progress.
- Contribute to program evaluation activities, surveys, and reporting requirements.
- Identify risks to achieving outcomes and proactively implement strategies to address them.
- Ensure all documentation complies with organizational, funder, and legislative requirements.
WHAT WE’RE LOOKING FOR:
- College diploma or university degree in Child and Youth Care, Social Work, Social Service Work, Psychology, Education, or a related field.
- Minimum 2 years of experience working with youth and families.
- Demonstrated ability to engage and support youth facing multiple barriers.
- Experience facilitating youth programming and group activities.
- Strong relationship-building, communication, and problem-solving skills.
- Ability to work collaboratively with families, schools, and community partners.
- Experience with documentation, data tracking, and report preparation.
- A positive attitude and willingness to learn and be an exceptional team player
- Valid G driver's License and reliable access to a vehicle.
ARE THERE BONUS POINTS?
Yes! We’ll give your application extra credit if you have one or more of these:
- Knowledge of youth development, family systems, and youth engagement approaches
- Fluency in languages spoken within the communities we serve (e.g. Arabic, Spanish, Tigrinya)
- Experience supporting culturally diverse communities.
- Experience working with youth at risk and youth with complex needs.
- Knowledge of community resources within Waterloo Region.
ANYTHING ELSE I SHOULD KNOW?
- We are currently hiring for (2) 1-year contracts
- Must be legally eligible to work in Canada
- Satisfactory criminal record check for vulnerable sector
- Must be able to provide either proof of COVID vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated
- This role requires availability to work evenings to meet the ongoing needs of students and their families. Some weekend work and working beyond the regular work schedule may be required from time to time.
- Wage: This role is a Practicing Professional 2 (PS4) and the hourly pay range is $27.13 - $37.85
OUR COMMITMENT TO EQUITY
Camino is an equal opportunity employer and supports workforce diversity. At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources ([email protected]). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.
As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.
Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities.
Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.
To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.
We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Camino experiences true equity, empowerment, and inclusion.
