Senior Field Representative, Facilities
Ricoh is currently looking for career-oriented individual to coordinate on a daily basis with outside contractors and in-house services performing a wide variety of tasks related to the maintenance and operation of the building grounds. The Facilities Coordinator with perform a variety of duties to support the building and Division's daily operations such as office services including mail, courier, duplication and security.
RESPONSIBLILTIES
- Provide back-up coverage to the Workplace Experience Coordinator , including but not limited to:
- Monitor and respond to client comments in the 8200 Warden Slack channel
- Process Tririga service requests and distribute/direct work orders to CBRE or third-party vendors
- Manage the client/customer service counter and respond to in-person inquiries
- Oversee the loan pool of available laptop products
- Manage and process workstation furniture key requests; refile returned keys
- Maintain supplies, including distribution, reordering, and restocking shelves
- Event Support
- Assist with all-hands set-ups and room layout preparations
- Open air walls in the café and amphitheatre as directed by the Workplace Experience Coordinator and AV Manager
- Printer Support
- Clear paper jams
- Refill paper supplies
- Replace consumables and functional parts (e.g., toner) as required
- Maintenance Support
- Provide basic handyman services, such as workstation desk adjustments
- AV Support
- Assist the AV Manager with audiovisual setup and support
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- Industry related training
- Post-secondary diploma is required
- Minimum 2 years of experience in roles with similar responsibility, scope and skills
- Previous service, support, technical or operational experience with customers
SKILLS:
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Strong self-motivation to drive results
- Excellent communication skills both verbal and written
- Effective use of Microsoft Office
- Ability to lift 30+lbs. as necessary
- Valid driver's license
