Healthcare Access Control Officer
Site Description: The Cape Breton Regional Hospital is located in Sydney and is the regional referral and trauma center for Cape Breton Island. The Cape Breton Regional is part of a four-hospital complex that also includes Glace Bay, New Waterford Consolidated and Northside General Hospitals.
Position Details:
Role: Healthcare Access Control Security Officer
Site: Cape Breton Regional Hospital
Term: Casual with the opportunity to transition into full-time in the future
Hour: 0700-1900hrs, 1900hrs-0700hrs
Payrate: $20.50
Position Summary: The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.
Key Responsibilities:
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Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
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Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
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Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
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Provide clear directions, support, and reassurance to individuals passing through the access control process.
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Maintain accurate records of incidents, security breaches, and equipment performance.
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Collaborate with healthcare staff, security teams, and law enforcement partners as required.
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Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
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Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.
Prerequisites & Qualifications:
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Ability to obtain Security License for the province of Nova Scotia
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Valid Intermediate First Aid & CPR - Level C (from a CSA-approved vendor)
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English (oral and written) fluency is a must
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Previous experience in security, law enforcement, or a related field preferred.
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Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
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Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
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Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
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Your paycheck, on your schedule—daily pay offered.
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Opportunities for training and professional development.
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Competitive wage and benefits package.
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Free Uniforms
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Company paid Security license
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Dry cleaning & hemming/tailoring allowance
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Paid vacation & sick days
