Customer Service Administrator- Saskatoon, SK.
Starting at $800/week PLUS bonuses!
What makes a great ORKIN Customer Service Administrator?
ORKIN Customer Service Administrators are often responding to customer questions while supporting the branch’s administrative needs. To be successful with us means you likely possess the following qualities.
- You thrive in fast paced environments
- You enjoy educating and advising customers on process and next steps
- Your ability to communicate clearly to a variety of individuals is unmatched, people just open up to you!
- You have a knack for details; nothing gets past you!
- You have worked in sales or service industries.
What can you expect on a typical day as a Customer Service Representative?
ORKIN Customer Service Administrators are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Customer Service Administrator’s love to tackle. Your day may consist of
- Process paperwork to ensure information is delivered to appropriate departments on time
- Reconcile customer accounts, and answer any customers billing questions
- Take appropriate steps to resolve any customer accounts receivable issues and collect on delinquent accounts
- Act as customer liaison, resolving customer problems and selling products and services based on the customers’ needs.
- Update internal system with notes regarding customers and service
- Other duties as assigned by management
What do you need to qualify?
To be considered for the Customer Service Administrator role, we do have some requirements
- High school diploma or GED required
- Call Center experience
- A certificate or diploma in a related field preferred
- Exceptional communication, interpersonal, conflict resolution, and customer service skills
- Must be computer literate with an intimate knowledge of Microsoft office (Word, Excel, and Outlook)
- Ability to work under pressure while ensuring close attention detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Will have to undergo a criminal background check; and sign a non-solicitation agreement; as part of the interview process
ORKIN Incentives, What’s in it for YOU?
- Competitive Salary starting at $800/week PLUS bonuses!
- Pension Plan - Secure your future with our employer-supported pension plan.
- Comprehensive Health Benefits - Including health, dental, vision, life Insurance coverage
- Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
- Dependent Education Allowance Program - Support for your dependents’ educational expenses.
- Career Advancement - We’re committed to helping you grow and advance within the company.
- Referral bonuses
- Company events
And more!
Orkin Canada is an equal opportunity employer and is committed to employment equity. Accommodations are available on request for candidates taking part in all aspects of the selection process.
This is for a current vacancy.
AI-enabled tools may be used in the candidate screening and/or assessment process for this position. These tools may be used to identify relevant qualifications, skills, and experience related to this role. All hiring decisions are made by the hiring manager, and AI tools are only used as a supplementary tool.
Job Types: Full-time, Permanent
Pay: From $800.00 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Education:
- Secondary School (required)
Work Location: In person
