Position: ONTC Warranty Coordinator
Siemens Mobility
Siemens Mobility is a global leader in mobility solutions, enabling safe, efficient, and sustainable transportation. Our portfolio spans rail vehicles, automation, traffic management, electrification, and data-driven services that enhance infrastructure availability, optimize performance, and improve passenger experience.
Why You'll Love Working for Siemens!
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Work on impactful, innovative projects in a dynamic and fast-evolving technological environment
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Opportunities for career growth, mentorship, and global collaboration
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Competitive total rewards package, including profit sharing
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Flexible vacation options to suit your lifestyle
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Opportunities to contribute to social responsibility initiatives and make a positive community impact
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Engaging workplace culture with social events and recognition programs
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Opportunities to share and be rewarded for innovative ideas
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Employee perks, discounts, and a strong focus on diversity and inclusion
Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2018, Canada's Top Employers for Young People 2020, and Greater Toronto's Top Employers 2021.
What Will You Do?
We are seeking an experienced Warranty Coordinator to join our team, supporting diesel locomotives and coaches in a dynamic, customer-facing environment. The role focuses on warranty management, troubleshooting, repairs, and continuous improvement to ensure high customer satisfaction and fleet reliability. Strong electrical skills and a hands-on approach are key to success.
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Conduct root cause investigations for warranty issues and implement corrective actions with relevant stakeholders
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Provide rectification plans to the customer using schematics, manuals, and technical data
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Coordinate with vendors on warranty issues, including follow-ups, RCA, and site visits
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Collaborate with the team and customer to gather and analyze warranty-related data
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Review and report on CMMIS warranty work orders for management and the customer
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Track and manage warranty spare parts and RMA status with material and logistics teams
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Align work orders, hours, and completed work with the Technical Advisor and Line Manager
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Communicate warranty topics clearly with the customer and internal teams
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Follow company and industry safety rules and procedures
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Process failed parts and manage RMA activities
What Will You Need to Succeed?
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Post-secondary education or a technical diploma in electrical, mechanical, industrial, or a related field
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Minimum of 5 years of relevant experience
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Proficient in reading and interpreting electrical, pneumatic, and mechanical diagrams, drawings, and schematics
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Strong troubleshooting and failure analysis skills on locomotives or coaches
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Ability to diagnose electrical and mechanical issues, determine root cause, and implement corrective actions
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Proficient in using laptops and subsystem software to troubleshoot onboard systems
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Ability to understand contract language
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Strong communication and interpersonal skills to collaborate with Technical Advisors, Material Management, and customers
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Ability to prepare clear reports for the Site Lead and Warranty Manager
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Must hold a valid driver's license in good standing
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Field service or operations experience in the railroad industry is considered an asset
Salary is commensurate with experience, and ranges between $65,800 CAD - 75,000 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus based on Company performance metrics.
About Us
Siemens Canada has over 110 years of engineering excellence, delivering innovative solutions in Smart Infrastructure and Digital Industries. With 2,500 employees, 24 locations across Canada, and a global network of 293,000 professionals, we drive electrification, automation, and digitalization. We are also committed to community impact, supporting over 23 non-profits and leading sustainability initiatives.
Join us and help shape the future.
Canada
