Foreman – Heavy Equipment Service
Location: Surrey, BC
Job Type: Full-Time
About the Role
We are seeking an experienced Foreman, Shop Foreman, or Service Foreman to lead our Heavy Equipment Service Department in Surrey. Reporting to the Service Manager, you will oversee shop operations, supervise a team of Heavy Duty Equipment Technicians, coordinate workflow, and ensure repairs are completed safely, efficiently, and to the highest quality standards.
This position is ideal for a certified Journeyman Heavy Duty Equipment Technician with strong leadership abilities, excellent customer service skills, and experience in a heavy equipment dealership, construction equipment, agriculture equipment, or industrial equipment environment.
Key Responsibilities
- Lead and supervise a team of Heavy Duty Equipment Technicians, Mechanics, and Apprentices.
- Coordinate daily shop operations, technician scheduling, and workload planning to maximize productivity.
- Ensure quality control and accurate diagnosis, repair, maintenance, and inspection of heavy equipment.
- Mentor, coach, and develop technicians while identifying training and skill development opportunities.
- Maintain a safe, clean, and organized service shop following company safety policies and procedures.
- Communicate professionally with customers, operators, and internal departments regarding repair status, estimates, and technical issues.
- Establish and manage the after-hours on-call field service schedule.
- Open, close, and manage work orders, including warranty claims and documentation.
- Monitor labour efficiency, departmental costs, shop productivity, and profitability.
- Collaborate with the Service Manager, Parts Department, and branch personnel to deliver exceptional customer service.
Qualifications
- Journeyman Heavy Duty Equipment Technician certification or equivalent recognized trade certification.
- Previous experience as a Foreman, Lead Hand, Shop Supervisor, or senior Heavy Equipment Mechanic.
- Strong mechanical knowledge of diesel engines, hydraulic systems, electrical systems, powertrain, and diagnostic equipment.
- Experience in a heavy equipment dealership, equipment rental, mining, forestry, construction, or agricultural equipment environment.
- Familiarity with John Deere, Caterpillar, Komatsu, Volvo, Hitachi, Case, or other heavy equipment brands is considered an asset.
- Strong leadership, organizational, planning, and problem-solving skills.
- Excellent customer service and communication abilities.
- Proficiency with Microsoft Office.
- Experience with work order management and warranty administration.
- Forklift certification is an asset.
- Ability to lift up to 50 lbs.
- Willingness to participate in an after-hours on-call rotation.
Preferred Skills
- Heavy Equipment Maintenance
- Diesel Repair
- Equipment Diagnostics
- Preventive Maintenance
- Hydraulic Repair
- Electrical Troubleshooting
- Shop Management
- Team Leadership
- Service Department Operations
- Quality Control
- Safety Compliance
- Customer Service
- Scheduling & Dispatch
- Warranty Administration
- Work Order Management
- Cost Control
- Productivity Management
- Coaching & Mentoring
- Microsoft Office
Why Join Us?
- Competitive compensation.
- Comprehensive health and benefits package.
- Career advancement and ongoing technical training.
- Supportive leadership and collaborative team environment.
- Opportunity to work with industry-leading heavy equipment and technology.
Keywords: Shop Foreman, Service Foreman, Heavy Equipment Foreman, Heavy Duty Equipment Technician, Journeyman Mechanic, Heavy Equipment Mechanic, Diesel Mechanic, Shop Supervisor, Construction Equipment, Agricultural Equipment, Field Service, Equipment Repair, Service Department, John Deere, Hydraulic Systems, Diesel Engines, Preventive Maintenance, Leadership, Team Management, Work Orders, Warranty Administration, Heavy Equipment, Surrey BC.
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Work Location: In person
