Job Overview
At Elevate Dance Centre, we believe the little things matter. A warm welcome. A clean and organized space. A friendly voice on the phone. An email answered promptly. These everyday moments shape the experience our dancers and families have at EDC.
Our Front Desk & Facility Coordinators are an important part of creating that experience while ensuring the studio remains organized, professional, and running smoothly behind the scenes.
This is much more than a traditional reception role.
Responsibilities
MEMBER & FAMILY EXPERIENCE
- Welcome dancers, families, and visitors with warmth and professionalism.
- Answer phones, emails, and in-person inquiries.
- Support registration and enrollment.
- Answer routine billing and account questions.
- Guide families and prospective families with the information they need.
ADMINISTRATION & REGISTRATION
- Maintain accurate student and account records.
- Complete data entry and administrative tasks.
- Monitor inboxes and respond to or direct inquiries.
- Assist with registration periods, class changes, and projects.
- Prepare forms, documents, lists, and reports.
FACILITY COORDINATION
- Help keep the studio clean, organized, and welcoming.
- Maintain front office, storage, and common areas.
- Monitor supplies and inventory needs.
- Identify and report maintenance and repair needs.
- Take care of the details that keep EDC running smoothly.
YOU WILL...
- Take ownership and follow through.
- Communicate with warmth and confidence.
- Stay organized and manage multiple priorities.
- Notice what needs to be done and take action.
- Represent EDC with professionalism.
WE WILL...
- Provide training and ongoing support.
- Trust you with meaningful responsibility.
- Encourage your ideas and growth.
- Work alongside you as a team.
- Recognize the impact you make on our community.
Experience & Skills
Previous experience in administration, customer service, hospitality, reception, or a similar role is an asset.
You bring:
- Strong communication and people skills.
- Excellent organization and attention to detail.
- Confidence with technology and learning new systems.
- A positive, solutions-focused mindset.
Experience with Jackrabbit, Enrollio, Google Workspace, Slack, or BAND is an asset but not required. Training will be provided.
Pay: $22.00-$25.00 per hour
Work Location: In person
