JOB OVERVIEW
Private Pension Partners Realty Services Inc. (“P3 Realty”) is seeking a Part-Time, live onsite Building Manager to join our growing team. This is a live-in position, requiring the successful candidate to reside at the building as condition of employment.
As the primary on-site representative of the property and P3 Realty, the Building Manager is responsible for overseeing daily operations, maintaining a high standard of customer service, and fostering positive relationships with tenants, contractors, and service providers. The successful candidate will be professional, organized, and responsive, with a commitment to creating a well-managed and welcoming residential community.
KEY RESPONSIBILITIES
- Serve as the primary on-site point of contact for tenants and contractors, delivering exceptional customer service and fostering positive relationships;
- Respond to tenant inquiries, requests, complaints, and concerns in a timely, professional, and courteous manner, escalating matters to the Property Manager as required;
- Maintain regular communication with tenants and provide updates regarding building operations, maintenance activities, and property-related matters;
- Complete regular inspections of the building, common areas, commercial spaces, and property grounds to ensure the property is safe, secure, clean, and well maintained visually, mechanically and operationally;
- Conduct touch point surveys with tenants to identify opportunities to enhance the tenant experience and overall satisfaction;
- Identify areas requiring maintenance (i.e. mechanical, security, garbage/recycling, landscaping, etc.) and communicate your findings to the Property Manager;
- light maintenance and building cleaning functions (e.g. vacuuming, mopping, window cleaning, garbage pickup, gardening, snow shovelling, light bulb changes, etc.);
- Coordinate approved resident appreciation events, building programs, and tenant engagement initiatives in accordance with the direction of the Property Manager and P3 Realty;
- Establish a comprehensive knowledge of the building including availability of suite types and layouts, common areas, and amenities;
- Respond to leasing inquiries and conduct property tours and suite showings for prospective tenants;
- Collect payments and security deposits;
- Schedule and oversee tenant move-ins and move-outs, perform regular suite inspections, maintain records of suite repairs and ensure vacant suites are move-in ready;
- Deliver notices and other relevant paperwork to residents as required; and
- Respond to urgent after-hours situations, as required.
QUALIFICATIONS & SKILLS
- 2+ years proven experience in a Resident or Building Manager position;
- Proficient in basic computer literacy. Knowledge of Yardi will be considered a strong asset;
- Ability to create great relationships using strong interpersonal skills, while remaining professional;
- Possess strong organizational skills and attention to detail;
- Able to work flexible hours, including weekends and on-call for emergencies; and
- Communication Skills - Ability to communicate effectively and professionally, both oral and written.
ABOUT PRIVATE PENSION PARTNERS REALTY SERVICES INC.
P3 Realty (https://www.p3realtyservices.com/), a division of the Private Pension Partners (P3) Group (https://privatepensionpartners.com/), provides integrated property management and brokerage services for P3 assets and third-party clients. Our solutions are technology-driven and operations-focused, with a strong commitment to tenant satisfaction and long-term asset performance.
