We are currently seeking a polished, personable, and highly organized Medical Office Assistant (MOA) to join a respected, prevention-based medical clinic. This is an excellent opportunity for someone who thrives in a patient-centered environment and takes pride in delivering an elevated, concierge-style experience from the moment patients walk through the door.
As the face of the clinic, the ideal candidate will be warm, professional, detail-oriented, and naturally skilled at making patients feel welcomed, cared for, and comfortable.
Key Responsibilities
- Greet and check in patients with professionalism and warmth
- Provide a high-touch, concierge-style patient experience
- Manage front desk operations, scheduling, and appointment coordination
- Answer phones and respond to patient inquiries in a courteous and timely manner
- Maintain accurate patient records and administrative documentation
- Coordinate with healthcare providers and clinic staff to ensure smooth daily operations
- Process billing, payments, and insurance documentation as required
- Support overall clinic flow and patient experience initiatives
Qualifications
- Medical Office Assistant certification preferred
- Previous experience in a medical clinic, wellness clinic, or healthcare setting considered an asset
- Strong interpersonal and communication skills
- Professional presentation and customer-service-focused mindset
- Exceptional organizational skills and attention to detail
- Ability to multitask in a fast-paced clinical environment
- Comfortable using EMR systems and general office software
- A naturally welcoming, polished, and service-oriented personality suited for a front-facing role
What We’re Looking For
This position is ideal for someone who genuinely enjoys working with people and understands the importance of creating a positive, premium patient experience. We are looking for someone who is proactive, compassionate, reliable, and able to represent the clinic with professionalism and care.
The ideal candidate will bring confidence, emotional intelligence, and a naturally attentive approach to patient interactions while helping create a seamless and welcoming clinic environment.
Compensation & Benefits
- Competitive hourly compensation starting at $27–$28 per hour, based on experience and qualifications
- Comprehensive medical and dental benefits package available following successful completion of probation
- $500 professional clothing allowance provided after 3 months to support a polished and professional clinic presentation
- Full-time, stable opportunity within a respected and patient-focused healthcare environment
- Supportive and collaborative team culture within a progressive prevention-based clinic
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $27.00-$28.00 per hour
Benefits:
Experience:
- Administrative: 2 years (preferred)
Licence/Certification:
- Medical Office Assistant Certificate (preferred)
Work Location: In person
