About Kendrix Technologies
Kendrix Technologies is a fast growing security and low voltage technology company built by people who take pride in solving real world challenges. We operate in dynamic commercial, industrial, institutional, and multi residential environments, delivering smart, reliable systems that protect people, property, and operations.
Our team works hands on with access control, video surveillance, intrusion detection, intercoms, electronic locking hardware, parking systems, and building automation, adapting solutions to each client rather than relying on one size fits all approaches. We thrive in environments that reward initiative, problem solving, and the willingness to roll up your sleeves and figure things out with your team.
At Kendrix, entrepreneurial grit is in our DNA. Team members are trusted to own their work, collaborate closely across disciplines, and contribute ideas that move the business forward. We invest in our people, creating clear paths for skill development, leadership growth, and long term careers for those who want to help build something meaningful together.
If these values resonate with you, keep reading.
Position Overview
Formally known as Gteck, Kendrix Technologies is a growing security systems integrator specializing in the installation, servicing, and support of electronic security and low-voltage systems across commercial and residential environments. Our work includes access control, CCTV, intrusion systems, intercoms, and structured cabling solutions tailored to meet each client’s operational and security needs.
Kendrix is searching for a skilled Service Technician. The Service Technician is responsible for servicing, maintaining, and supporting a wide range of security and life-safety systems. This role works closely with the Service Manager to complete daily service tasks while providing technical expertise, mentorship, and support to field staff and end users.
The ideal candidate is technically strong, organized, and comfortable working independently in a dynamic, customer-facing environment.
Key Responsibilities
Security Systems Service (Primary Function)
- Perform service, troubleshooting, maintenance, and upgrades on security and life-safety systems
- Support both current and end-of-life (EOL) products and platforms
- Diagnose and resolve hardware and software issues
- Perform software recoveries, upgrades, and system conversions
- Install and support server/client software associated with security platforms
- Service and Maintenance:
- Intrusion detection systems
- Access control systems
- ULC fire monitoring systems
- Intercom and duress systems
- Complete ULC inspections for fire monitoring and monitored intrusion systems
- Provide technical support to end users and internal field staff
- Prepare clear, accurate service documentation and reports for management and compliance
Technical and Systems Knowledge
- Strong troubleshooting capability across software, hardware, and network-related issues
- Experience with system firmware updates and security patches
- Familiarity with computer hardware repair and operating system support
- Sound understanding of low-voltage and electronic systems
- Working knowledge of computer networking and IT fundamentals
Leadership and Collaboration
- Communicate clearly and professionally with clients, team members, and management
- Effectively manage multiple service jobs simultaneously while meeting deadlines
Qualifications and Experience
- Minimum 3 years of relevant service technician experience or experience in a related field
- Knowledge of:
- Low-voltage wiring and electronics
- Computer networking and IT concepts
- Strong knowledge of all aspects of installation of CCTV, Card Access, Intercom and Intrusion systems.
- Experience or certifications with the following systems is an asset:
- C-Cure 9000
- Genetec Security Center
- Avigilon ACC/ACM
- Bosch Intrusion
- Keyscan Aurora
- Kantech Corporate/ Global
- Commend
- Milestone
- ExacqVision
- March Networks
- WHIMIS
- Comfortable working at heights
- Boom/ Scissor Lift experience is an asset
- Fluent in English (verbal and written)
- Valid class 5 driver’s license with a clean driving record
- Ability to pass government security clearances and criminal background checks
What We Offer
Comprehensive Benefits & Support
- Competitive hourly wage
- Full benefits package
- 100% paid certifications and training—we invest in your professional growth
- Relocation assistance for qualified candidates outside the city or province
Growth & Career Development
- Clear pathways for advancement within the company
- Ongoing hands-on learning and mentorship from experienced leaders
- Opportunities to move into senior, lead, or specialist roles
Inclusive & Positive Work Culture
- A respectful, collaborative, and safety-first environment
- A team that values diversity, inclusion, and open communication
- Leadership that listens, supports, and recognizes great work
Why Kendrix Technologies
At Kendrix, we believe great buildings start with great people. You’ll join a collaborative, growth focused team where your work directly supports meaningful projects, trusted clients, and long term company success. You will be a part of building Canada’s next leading technology integrator and we are committed to growing together!
Benefits
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Extended health care
If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.
Ready to be awesome? Apply today and help us build something special.
Kendrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
