Petzoic Vet Hospital is a modern, progressive veterinary hospital in Calgary providing 24/7 urgent and primary care services. We are looking for a friendly, organized, and compassionate Veterinary Medical Receptionist to join our team.
This role is ideal for someone who thrives in a fast-paced environments' and wants to be part of a supportive team providing exceptional care to pets and their families.
Why Work at Petzoic Vet Hospital
At Petzoic Vet Hospital, we believe great medicine starts with a great team. We focus on creating a workplace where people feel supported, respected, and empowered to grow.
Our culture is built on:
- Open communication & psychological safety
- Professional growth and mentorship
- Team support and employee well-being
- Living our values: Integrity. Inspire. Innovate.
About the Role
Veterinary Medical Receptionists are the first point of contact for our clients and patients and play a critical role in keeping the hospital running smoothly.
This position primarily works to support urgent care services and busy hospital operations.
Responsibilities
- Welcome and assist clients with professionalism, empathy, and warmth
- Answer phones, manage appointment scheduling, and respond to client inquiries
- Support urgent care workflows during busy evening periods
- Maintain accurate patient records and administrative documentation
- Coordinate communication between clients, veterinarians, and the medical team
- Help maintain a clean, organized, and welcoming reception environment
- Assist with additional administrative and hospital support tasks as needed
Schedule Requirements
As a 24/7 veterinary hospital, flexibility is essential. Team members must be available and willing to work a variety of shifts, including mornings, afternoons, evenings, weekends, holidays, and overnight-adjacent shifts.
Our reception team supports hospital operations across a range of schedules, with shifts ranging from as early as 6:00 a.m. to 5:00 p.m. and as late as 3:00 p.m. to 2:00 a.m., as well as various shifts in between. Successful candidates must be comfortable working a rotating schedule based on operational needs.
Qualifications
- Strong customer service and interpersonal skills.
- Highly organized and able to multitask in a fast-paced, sometimes high-pressure environment.
- Comfortable working in a hospital that provides urgent care services.
- Proficient with computers and administrative systems.
- A love for animals and passion for client care.
- Reliable, punctual, and adaptable to changing hospital needs.
- Must be available and willing to work a variety of shifts, including early mornings, afternoons, evenings, weekends, holidays, and late-night shifts as required.
- Prior experience in a veterinary or medical setting is an asset.
What We Offer
At Petzoic Vet Hospital, we believe strong teams are built with meaningful support. As part of our competitive compensation package, benefits include:
- Health, Dental, and Prescription Insurance
- Uniform Allowance
- Continuing Education & Conference Support
- Team discounts at Petzoic Vet Hospital
- Partner discounts at Petfinity
- A supportive leadership team that understands the realities of modern veterinary medicine
Join Our Team
If you’re enthusiastic about working in a progressive 24/7 hospital where compassion, teamwork, and high-quality medicine come first, we’d love to hear from you.
Apply today by submitting your resume and cover letter.
Petzoic Vet Hospital is proud to be an equal-opportunity employer committed to diversity, inclusion, and creating a workplace where every team member thrives.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- Veterinary receptionist: 1 year (required)
Work Location: In person
