Company Overview
We are a leading exterior renovation company specializing in roofing, siding, eavestrough, windows, and doors. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled and dedicated Service Technician to join our team.
Position: Service Technician
Key Responsibilities:
- Diagnose and Repair: Identify and fix issues related to exterior components, including roofing, siding, eavestroughs, windows, and doors.
- Customer Interaction: Engage with customers to understand their concerns, explain required repairs, and offer solutions. Ability to sell additional services or upsell into a full job.
- Lead and Consult: Take the lead in assessing issues, providing expert consultation, and offering pricing for the necessary work.
- Independent Work: Work independently to pick up and transport materials, and ensure completion of tasks without constant supervision.
- Quality Assurance: Conduct follow-up inspections on recently completed jobs to ensure quality, address any issues and communicate any findings.
- Small Projects: Take on and efficiently manage small jobs, providing high-quality service and attention to detail.
- Payment Processing: Handle payment transactions, including cash, debit, and credit card payments.
Qualifications:
- Construction Background: Proven experience in construction, particularly with exterior renovations.
- Certifications: Clean Driver's Abstract and Working at Heights Certificate (willing to train if necessary).
- Comfortable at Heights: Ability to work safely and efficiently at heights.
- Customer Service Skills: Strong communication skills and ability to interact professionally with customers.
- Sales Ability: Capable of selling services and upselling additional work to customers.
- Self-Sufficient: Ability to work independently, manage time effectively, and complete tasks with minimal supervision.
- Travel: Ability to travel as necessary to perform required duties.
Compensation:
- Hourly Rate: $30/hour.
- Commission Opportunity: Possibility to earn an additional 5% commission if employee upsells a repair or service call into a full replacement job.
- Company Van: Provided for transportation to and from job sites.
- Equipment/Tools: All necessary equipment and tools provided.
- Tablet: Provided for tracking jobs and managing work orders.
Benefits:
- Opportunity to work with a reputable company in the exterior renovation industry.
- Access to ongoing training and professional development.
- Supportive and collaborative work environment.
Job Type: Full-time
Pay: From $30.00 per hour
Application question(s):
- Are you comfortable working at heights?
- Do you have any experience with roofing, siding, eavestrough, windows, or doors?
Experience:
- Construction: 1 year (preferred)
Licence/Certification:
- Class G Licence (preferred)
- Working at Heights Certificate (preferred)
Work Location: In person
