Use of AI: We do not use AI in the screening and the interview process. A member of our team reads your resume and speaks with you.
Role: In-person
Golfplay is seeking a strong, hospitality-driven General Manager to lead our new Mississauga location. This role will oversee front-of-house service, kitchen coordination, league operations, team leadership, and overall day-to-day venue performance in a premium indoor golf and entertainment environment.
Location: Mississauga, Ontario (Hurontario & Highway 401 area).
Compensation: CAD $70-90K*
*$70,000 as base salary, plus performance based bonuses as a part of the total compensation package.
*Performance based bonuses: up to $20,000 annually based on venue, league, and guest experience targets.
Role Summary
The General Manager is the on-site leader responsible for delivering a high-quality guest experience while managing the operations of the kitchen, service team, and leagues program. This person will lead staff, manage schedules, uphold service standards, support revenue growth, and ensure smooth execution across busy nights, league play, events, and day-to-day service.
Key Responsibilities
- Oversee daily venue operations, including service flow, staffing, cleanliness, and guest experience.
- Manage and support kitchen and wait staff to ensure food quality, timely service, and strong team performance.
- Lead league operations, including scheduling, coordination, communication, and in-venue execution.
- Build staff schedules, coach team members, and support hiring, onboarding, and performance management.
- Monitor labour, inventory, and controllable costs while helping the location achieve financial targets.
- Handle guest feedback professionally and maintain Golfplay’s premium hospitality standards.
- Ensure compliance with health, safety, and operating procedures.
Qualifications
- Comfort working evenings, weekends, and peak business hours.
- 3–5+ years of management experience in hospitality, food and beverage, restaurant, entertainment, or a related service business.
- Proven ability to lead teams in a fast-paced, guest-facing environment.
- Strong organizational, communication, and problem-solving skills.
- Experience with scheduling, staff supervision, and cost control.
- Interest in golf, leagues, or entertainment-driven hospitality is an asset.
What Success Looks Like
- A well-run venue with strong service and food execution.
- Organized, well-attended leagues that run smoothly and support repeat business.
- A motivated team, positive guest feedback, and strong operational discipline.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
About Golfplay
Golfplay is a premium indoor golf and social entertainment concept that combines advanced golf simulator technology with food, beverage, leagues, events, and a hospitality-led guest experience. The Mississauga market offers strong potential due to its dense residential base, surrounding corporate concentration, and limited premium full-service indoor golf supply.
Pay: $70,000.00-$90,000.00 per year
Application question(s):
- Will you be able to reliably commute to Mississauga location?
- Are you interested in a full time position? This is an on-site role, no hybrid.
Experience:
- hospitality management : 3 years (preferred)
Work Location: In person
