The Marketing Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service.
Responsibilities:
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Maintain and update customer accounts and contact information within the company database.
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Contact customers to verify and update account information.
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Ensure customer records are accurate, organized, and up to date.
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Maintain and review database reports to ensure accuracy and integrity.
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Prepare and maintain mailing lists for marketing promotions and campaigns.
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Assist with customer communications and the distribution of promotional materials.
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Coordinate, build and respond to requests for customer information updates.
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Assist in planning and coordinating corporate events, conferences, tradeshows.
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Provide administrative support to Marketing, Sales, and Customer Service teams.
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Support reception and general office administration on an occasional basis.
Qualifications:
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Minimum 1-2 year experience an administrative role.
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Strong proficiency in Microsoft Excel.
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Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).
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ERP and reporting systems (Tableau, CRM), an asset
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Ability to accurately enter and maintain data records.
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Ability to manage confidential information with discretion.
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Strong attention to detail, good organizational and time management skills.
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Customer-focused with a collaborative team-oriented approach.
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Strong communication skills.
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Bilingual (French and English*), spoken and written. (*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.
We are an equal opportunity employer. While we appreciate all the expressed interest in joining our team, only candidates selected for interviews will be contacted.
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