Job Summary
We are seeking an experienced Quality Manager to lead our Quality Assurance and Quality Control functions within a manufacturing environment. The successful candidate will be responsible for ensuring all products meet customer requirements and company quality standards while driving continuous improvement initiatives across production, laboratory, and quality systems.
This role oversees incoming and outgoing material inspections, production quality, laboratory operations, sample processing, product formulation, and quality improvement projects using Lean Manufacturing and Six Sigma principles.
Responsibilities
- Oversee the inspection of incoming raw materials and outgoing finished products to ensure compliance with specifications.
- Monitor and maintain product quality throughout the manufacturing process.
- Manage laboratory operations, testing activities, and equipment calibration.
- Ensure customer, production, and development samples are processed accurately and on time.
- Develop and optimize product formulations to meet customer requirements.
- Lead investigations into quality issues and perform Root Cause Analysis (RCA) using tools such as 5 Whys and Fishbone Diagrams.
- Implement corrective and preventive actions (CAPA) to eliminate recurring quality issues.
- Drive continuous improvement initiatives using Lean Manufacturing and Six Sigma methodologies.
- Develop, maintain, and improve quality procedures, documentation, and records.
- Train, mentor, and support quality and laboratory personnel.
- Collaborate with Production, Maintenance, Engineering, and other departments to improve product quality and operational efficiency.
- Support internal and external audits and ensure compliance with quality standards.
Qualifications
- Bachelor's degree in Engineering, Chemistry, Polymer Science, Quality Management, or a related field preferred.
Experience
- 5–10 years of experience in a quality role within a manufacturing environment.
- Minimum 5 years of supervisory or management experience.
- Experience in plastics or polymer manufacturing is highly preferred.
- Previous factory/manufacturing experience is required.
- Project Management certification is an asset.
- Six Sigma certification is an asset.
- Knowledge of ISO 9001 quality systems and auditing practices is an asset.
Skills & Qualifications
- Strong knowledge of Quality Assurance (QA) and Quality Control (QC) principles.
- Experience with Root Cause Analysis (RCA), CAPA, and continuous improvement methodologies.
- Knowledge of laboratory testing methods, quality inspections, and equipment calibration.
- Strong knowledge of ERP systems.
- Experience with ISO 9001 Quality Management Systems.
- Knowledge of Lean Manufacturing and Six Sigma principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership, communication, and organizational skills.
- Proficiency with Microsoft Office and quality documentation systems.
Physical Requirements
- Ability to walk throughout manufacturing and laboratory areas.
- Ability to stand for extended periods.
- Ability to occasionally lift up to 25 lbs.
- Ability to wear required Personal Protective Equipment (PPE).
Work Environment
- Combination of office, laboratory, and manufacturing settings.
- Exposure to machinery, noise, dust, and varying temperatures in production areas.
- Occasional overtime may be required to support customer requirements, audits, and quality investigations.
Job Type: Full-time
Schedule:
- Monday to Friday
- 8-hour shift
- Overtime as required
Work Location: In person
Pay: $60,000.00-$72,000.00 per year
Work Location: In person
