JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
RESPONSIBILITIES
An average of 6 to 8 sites spread across a regional/nodal geographic area working directly or remotely with between 24 and 32 technicians in a 24/7 environment.
Ability to function in technology driven environments utilizing various software portals and dashboards to drive stores performance.
Measure and publish physical inventory metrics to the management team; interpret data, troubleshoot process, and make recommendations based on findings.
Develop and maintain accuracy of equipment metadata by regularly collecting and inputting information, such as; manufacturer, model, serial number, and system structure information. The data is maintained in EAM and equipment is labelled/barcoded or identifiable in the facilities.
Develop and maintain accuracy of Work Order related data:
User Setup, Employees, Shifts, Crews, and Supervisors
Adding Equipment to PM Plans, Schedules, and Work Packages
Defining Scheduled due dates or initial meter points of system generated WOs
Develop and maintain FC specific PM Plans, Schedules, Routes, and Work Packages
Support management in the review of WO Data accuracy such as; Equipment on WOs, Booked
Hours (Employee and Vendors), parts usage, WO type, closing codes and WO Comments.
Support management in the scheduling and assigning of work. Manage work orders in the system, ensure proper creation, planning, update and closure of work orders.
Develop and maintain accuracy of spare parts metadata by regularly collecting and inputting information, such as; supplier, catalog number, min/max quantities, pricing, manufacturer, and part numbers.
Drive materials management process in the facilities’ store, including but not limited to:
Create and or Generate Requisitions, POs, PO Receipts (EAM & Oracle)
Develop and maintain the 5s of the stores
Work with facilities team to develop and maintain lists of critical spares
Audit materials management process with regularly scheduled cycle counts
Support management with data to implement corrective action as discovered in cycle counts, KPIs or other EAM data.
Work with facilities’ teams to reduce costs and improve parts quality
Works with corporate EAM Business Analysts to roll out new functionality, standard object coding scheme, Preventive Maintenance (PM) procedures and scheduling; and EAM reports.
Provides software trainings to end users and new EAM Administrators; serves as liaison for problem solving and escalation.
Train, coach and educate staff on the EAM functions and best practices for performing tasks. Serves as lead trainer and tier 1 EAM support for the Reliability and Maintenance Engineering (RME) teams on site while supporting other regions across the portfolio.
Must be self-driven, organized and be able to work in a fast-paced team environment
Proven written and verbal communication skills
Ability to travel up to 75% between 8 sites
Additional Responsibilities
Match completed work orders to invoices for accounts payable
Update the Facilities budget tracker
Cross-reference equipment manufacturer’s part numbers with vendor part/item numbers
Setup bins for parts storage when appropriate
Coordinate emergency repairs with external vendors, management, & purchasing
Create reports for the FM and maintain visual management charts dealing with: PM completion, budget performance, downtime, labor tracking, and others
Own the organizing and maintaining of purchase orders, work requests and associated files
Promote and conduct good housekeeping practices
Possibly function as floor support for absenteeism and vacation support
Ensure and drive best practices standardization across all Facilities departments at all sites
Physical Demands
Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds
Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces
Operation Support and Customer Service
Promoting and conduct good housekeeping practices
Flexibility with work hours and days. (7 days a week operation, including holidays)
Dedicated to supporting production by working in a safe, customer focused manner.
Must be highly self-motivated.
QUALIFICATIONS
Basic Qualifications
High school diploma or equivalent
Flexibility with hours and days (the operation will potentially be running 20 hours a day, 7 days a week, including some holidays)
5+ years of related experience in a maintenance distribution or manufacturing environment
Experience communicating to peers, hourly associates, and senior management regarding maintenance, inventory, and cost control
Mentorship experience
Experience developing and implementing department goals and strategies based on broader organization goals
Computer skills
Preferred Qualifications
A working knowledge of the Oracle
Prefer maintenance skilled trade training or equivalent experience
Prefer experience working with hourly employees as well as exempt personnel
Excellent organizational, filing, and recordkeeping skills
Self-starter and a proven ability to work effectively with minimal supervision
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
Desire to help build a PM & material process in a dynamic, fast-growing environment
Strong analytical skills with demonstrated problem solving ability
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.