Overview:
We are seeking a detail-oriented, organized, and client-focused individual to join our growing real estate team. This full-time role is ideal for someone passionate about supporting real estate operations and providing exceptional service to clients from initial inquiry through to post-closing follow-up.
Key Responsibilities
Client & Lead Management
- Manage and maintain an organized lead database.
- Follow up with new and active leads through calls, texts, and emails.
- Conduct daily outreach to new online leads using a structured script.
- Respond to inquiries across various online platforms.
- Track lead status and ensure consistent and timely follow-up.
- Coordinate client touchpoints including direct mail, handwritten notes, and milestone check-ins (birthdays, home anniversaries, etc.).
- Schedule and assist in the creation of weekly newsletters.
- Check in with clients before and after closing to offer support and share timely updates.
- Prepare thoughtful closing gifts for clients.
Transaction Management & Paperwork
- Manage all paperwork and documentation for real estate transactions.
- Submit necessary documents to relevant parties, including brokerages and lawyers.
- Track deadlines to ensure timely completion and compliance.
- Organize digital folders and transaction tracking systems.
Listing & Advertising Management
- Input and manage MLS listings with complete accuracy.
- Create marketing materials including listing brochures, presentations, and digital ads.
- Assist with delivery and setup of marketing materials and signage at listings.
- Support and monitor digital advertising campaigns for listings.
- Update and maintain the team’s website with current listings and promotional content.
Showings & Appointments
- Coordinate and schedule showings with clients and agents.
- Manage appointment scheduling for buyer tours and listing viewings.
- Compile relevant home information for showings and provide timely communication with the lead agent.
General & Administrative Support
- Respond to client inquiries, calls, emails, and text messages professionally and promptly.
- Assist with various day-to-day and on-the-fly administrative tasks.
- Conduct property research and prepare summaries to support listing and buying efforts.
- Collaborate closely with other team members to ensure smooth operations and client satisfaction.
Ideal Candidate:
- Strong communication and organizational skills
- Ability to multitask and manage deadlines
- A service-first mindset with a client-centric approach
- Proactive and resourceful problem solver
- Real estate experience preferred, but not required
- Must be comfortable with occasional travel for listing prep and client meetings
Interested applicants are encouraged to apply with a resume and short introduction. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time, Freelance
Pay: From $25.00 per hour
Education:
- Secondary School (preferred)
Work Location: Hybrid remote in Belleville, ON K8P 3B4
