The YMCA of Southwestern NB offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of 450 employees and over 500 volunteers. The Y is striving to be the place for people to create and sustain positive health outcomes that improve their overall quality of life, to remove barriers, to be a place where everyone belongs.
The Opportunity
The Field House Coordinator will provide support retention and growth initiatives, administrative tasks, planning and delivery of community, leagues, events, and specialty programs such as Specialty Day Camps. The coordinator will execute the field house community program plan to enhance our program delivery and outreach to the East Side community. The Field House Coordinator will be part of the HMR Leadership team. The position will require you to work a flexible work week including evenings and weekends as well as be available according to the Irving Oil Field House hours of operation to provide supervisory support.
Responsibilities
Program Planning & Support
- Effectively plan, develop, and organize scheduled programs, activities, and services for all ages for members and the community at the Irving Oil Field House.
- Actively participate and coach various activities, including multiple sports, video game nights, and other youth activities.
- Employ inclusive and adaptive programming principles to cater to all individuals participating in programs and services and resource additional support as deemed necessary.
- Set-up and tear down for community programs, member activities, and rentals.
- Encourage and foster volunteerism, communicating volunteer opportunities for all ages within programs and the community.
- Scheduling and administrative duties including sign-in/ sign-out.
- Maintain program and facility equipment, during activity set-up and tear down; in a clean and orderly manner.
- Supporting and collaborating with the Fitness department on programs.
- Work collaboratively with other Y Departments, in particular HMR, to understand current programs and how to compliment what is already being offered.
- Network and explore opportunities for engaging the community and members to participate in programming and services at the Irving Oil Field House.
- Develop and manage operational budgets for programming and funding.
- Develop a 10-week Summer Sports Camp plan, including creating weekly schedules, selecting featured sports and activities for each week, and coordinating field trips and special events.
- Identify and engage community partners and volunteers to assist with specialty sports and enhance the camp experience through guest instruction and unique programming.
- Support the daily operations of camp, assisting counsellors with program delivery, activity setup, participant engagement, supervision, and ensuring a safe, positive environment for campers.
Rental & Event Support
- Provides administrative support to ensure efficient operation of the Irving Oil Field House team as part of the HMR Team of the YMCA of Greater Southwestern New Brunswick.
- Provides advice and assistance to prospective users in creating account profiles, generates rental permits, and processes payments, credits, refunds, for rentals according to established protocols and follows up on accounts in arrears.
- Provides hospitality, logistics, and set up support as needed for programs, events, leagues, and rentals as needed to support exceptional experiences.
- Works collaboratively with Membership Services in aligning processes for programs and rentals to support the membership team.
- Provides membership services support when needed.
General Leadership & Mentoring
- Work with Manager, Irving Oil Field House to develop, manage, and measure outcomes and key metrics for each component such as monitor, support and adhere to budgets set.
- Communicate and enforce facility guidelines to ensure a safe and controlled environment while paying keen attention to accident/incident prevention.
- Understanding of Child Protection Policies and Practices.
- Act as a coach, teammate and mentor.
- Assume additional duties including workshops, training, and staff meetings as required.
Expected Responsibilities
- Models appropriate behaviours to staff in line with the YMCA of Southwestern New Brunswick’s mission, vision and values; establishes rapport and maintains effective relationship building behaviour with staff, volunteers and members.
- Represents the YMCA of Southwestern New Brunswick in a professional manner.
- Understands and integrates the value of philanthropy and volunteerism and imparts this knowledge and beliefs upon staff, volunteers and members.
- Self manages personal professional development.
- Attend staff and departmental meetings as required.
Skills & Qualifications
- Bachelors Degree, Community College diploma related field.
- Minimum of 2 years' experience working in administrative, programming, or facility setting.
- Professional with a strong work ethic and organizational skills.
- Flexible working hours include early mornings, days, evenings and weekends.
- Strong interpersonal communication skills including written and verbal.
- Experience in performance management and training of staff, is considered an asset.
- Current First Aid and CPR (or willing to obtain)
- Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search.
Competencies
- Commitment to Organization Vision and Values: Demonstrates and promotes personal understanding of and appreciate for the YMCA mission, vision and values.
- Service Orientation: Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience.
- Coaching and Development: Commits to assisting participants, volunteers, staff and self in continuous learning and development.
- Quality Focus: Ensures that success criteria for self, staff and programs are set, reviewed and surpassed regularly to provide excellent service delivery
- Concern for Health and Safety: Acknowledges and understands how to manage and educate others on health and safety concerns.
- Leadership: Guides, motivates, and inspires self and others to take action to achieve desired outcomes
Working Conditions
- As a YMCA of Greater Saint John staff person you are responsible for your own travel to and from work.
- The YMCA of Greater Saint John has a Joint Health and Safety Committee which meets on a monthly basis to discuss health and safety within the workplace. Questions or concerns about your workplace must be brought forward to committee members.
- You will be required to work in an environment which is often busy with high levels of noise.
- You are responsible for the participant's safety on a daily basis, you will be required to perform first aid and CPR when and if necessary.
- This position will require the staff person to stand and be active for periods of times.
