Customization & Production Associate
Pay: CA$15.00–CA$17.00 per hour
Job Type: Full-time
Expected Start Date: Immediate / Flexible
Company Description
At Coyote T-shirts & More, we specialize in custom apparel and promotional products using technologies including DTG, DTF, Embroidery, UV Printing, Laser Engraving, Sublimation, Vinyl, and Screen Printing.
We are a fast-paced, growing customization shop looking for energetic team members who can handle multiple responsibilities efficiently while maintaining high-quality work and excellent customer service.
IMPORTANT – PLEASE READ BEFORE APPLYING
This is a highly multitasking-based position.
If you struggle with multitasking, fast-paced environments, changing priorities, or handling multiple responsibilities at once, please do not apply.
We are looking for team members who are adaptable, proactive, detail-oriented, and willing to do whatever is needed to help the business succeed.
Maintaining a clean and organized workplace is a CORE responsibility of this role — not an optional task.
Job duties and responsibilities may change based on business needs. Flexibility and a positive attitude are mandatory. Resistance to assigned tasks, poor teamwork, or unwillingness to adapt will not be tolerated.
Duties & Responsibilities
- Assisting customers in-store, over phone, email, and online inquiries
- Understanding customer customization needs and providing solutions
- Cashier and POS operation
- Preparing quotes, invoices, and work orders
- Handling production tasks using:
- DTG printers
- DTF printers
- Embroidery machines
- UV printers
- Laser engraving equipment
- Heat press equipment
- Basic graphic design and artwork preparation using:
- Adobe Illustrator
- Photoshop
- CorelDRAW
- Checking artwork accuracy before production
- Preparing garments and promotional products for production
- Packaging and organizing completed orders
- Inventory checking and restocking supplies
- Maintaining production schedules and deadlines
- Sweeping, dusting, organizing, garbage removal, and maintaining overall shop cleanliness daily
- Assisting other team members whenever required
- Performing additional duties as assigned by management
What We’re Looking For
- Strong multitasking ability
- Ability to work efficiently under pressure
- Excellent attention to detail
- Positive attitude and willingness to learn
- Team-player mentality
- Strong communication and customer service skills
- Reliable attendance and punctuality
- Comfortable using computers and technology
- Ability to lift up to 25 lbs
- Ability to adapt quickly to changing priorities
Preferred Experience
- Retail or customer service experience
- Print shop or customization experience
- POS system experience
- Adobe Illustrator / Photoshop / CorelDRAW experience
- Experience working in a production environment
Work Environment & Expectations
We operate with the following core values:
- Respect First
- No-Lies Policy
- Ownership Mentality
- Team Before Ego
- Quality First
- Accountability
Employees are expected to:
- Maintain professionalism
- Cooperate with scheduling needs during busy seasons
- Participate in daily cleaning and organization
- Follow all production and safety procedures
- Communicate problems immediately instead of ignoring them
Schedule
- 8-hour shift
- Monday to Friday
- Weekends as needed
- Overtime available during busy seasons
Benefits
- Dental care
- Extended health care
- Vision care
- Overtime pay
Education
Secondary School preferred
Experience
Customer service: 1 year preferred
Work Location
In person — Calgary, Alberta
Pay: $16.71-$23.90 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Store discount
Work Location: In person
