Overview
We are seeking a motivated Case Manager to join our dynamic team. The ideal candidate will have some experience in immigration services or client case management and will play a vital role in ensuring our clients’ applications are processed accurately and efficiently. Experience with Temporary Applications such as Study Permits , Work Permits ( PGWP , SOWP , LMIA WP , VOWP ,BOWP ) TRV , TRP etc is required
Responsibilities
- Review and manage immigration files to ensure completeness and accuracy.
- Communicate with clients to gather necessary information and documents.
- Prepare, organize, and submit applications to the appropriate immigration authorities.
- Maintain accurate records and update case files regularly.
- Follow up with clients regarding pending documents or updates.
- Assist in preparing correspondence, forms, and other documentation.
- Provide excellent client support and answer queries professionally.
- Collaborate with team members to ensure deadlines and compliance requirements are met.
Requirements
- Minimum 1 year of experience in case management, preferably in immigration services.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to handle confidential and sensitive information.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong time management and multitasking abilities.
- Professional, client-focused attitude with problem-solving skills.
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Work Location: In person
