Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality, excellent customer service skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about campground services
- Handle guest concerns and issues promptly and effectively
- Process payments and maintain guest accounts
- Maintain a clean and organized front desk area
Skills:
- Experience in front desk operations within the hospitality industry
- Proficiency in using phone systems and office equipment
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hospitality procedures and guest services
- Excellent phone etiquette and interpersonal skills
This position offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills and provide exceptional service to our guests. If you are a dedicated professional with a passion for guest relations, we invite you to apply for the Front Desk Agent position.
Pay: From $20.00 per hour
Benefits:
Ability to commute/relocate:
- Osoyoos, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
