Think back—was there ever an elevator ride that made you go, “Whoa, this is nice”?
Maybe it was an elegant glass lift or a minimalist stainless-steel rocket.
It might have shaped your first impression or left a lasting memory of a building.
Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you’ve worked with us, you’ll start noticing them everywhere you go.
Company Overview:
We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products.
At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates.
Our New Maintenance Specialist:
The Maintenance Specialist is a high-impact, deeply hands-on role responsible for maximizing plant uptime, equipment reliability, and overall facility integrity across both production shifts. This role owns the preventative and corrective maintenance for 60+ pieces of industrial production equipment (including CNC press brakes, fabrication machinery, and most critically, two 4kW Amada fiber lasers), as well as comprehensive facility assets including plumbing, electrical networks, and the forklift fleet.
Reporting directly to the Continuous Improvement Manager, the Maintenance Specialist will operate with no direct reports but will work in tight tactical alignment with the Manufacturing Engineer, Industrial Engineer, and Production teams to eliminate operational waste and minimize downtime. A core immediate objective of this position is to bridge a technical gap by designing, recommending, or implementing a digital maintenance tracking framework or software system from the ground up.
What you will do in the role:
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Hands-On Diagnostics, Repair & Self-Reliance
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First-Line Resolution: Serve as the immediate, on-the-floor technical responder to all machinery and facility disruptions; independently diagnose and execute repairs directly wherever possible.
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Escalation Control: Exhaust internal technical troubleshooting options before coordinating or deploying external OEM technicians (Amada, Trumpf, Safan, etc.), minimizing unnecessary service expenditure.
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Total Facility Scope: Take full technical ownership of non-machinery facility maintenance, executing or supervising plumbing repairs, physical infrastructure fixes, and routing routine servicing for the forklift fleet.
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Maintenance Systems & Digital Infrastructure
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Software Implementation: Architect, recommend, and deploy a comprehensive digital maintenance tracking platform or structured framework from scratch to transition the plant away from manual processes.
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TPM Ownership: Drive the plant’s Total Productive Maintenance (TPM) program, tracking operator checklists and managing critical service intervals (e.g., 2,000 / 6,000 / 12,000-hour laser service thresholds).
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Data-Driven Analysis: Utilize Excel or software analytics to record running costs, component failure frequencies, and downtime metrics to feed information directly into operations management data streams.
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Root Cause Analysis (RCA): Lead formal Root Cause Analysis activities for major breakdowns and chronic equipment issues, developing and implementing permanent corrective actions to prevent recurrence.
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Cross-Functional Alignment & CI Integration
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Engineering Partnerships: Collaborate closely with the Manufacturing Engineer and Industrial Engineer to analyze chronic equipment bottlenecks, adjust station layouts, and optimize mechanical flows.
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CI Initiative Support: Actively support the broader Continuous Improvement team as an extended resource on specialized plant projects, layout updates, and lean manufacturing events.
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Production Sync: Keep production supervisors, shift leads, and operators fully aligned on planned maintenance schedules, projected downtime, and technical safety requirements via communication channels.
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Urgency & Asset Management
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Emergency Availability: Maintain a round-the-clock (24/7) operational readiness state, responding swiftly to off-shift machine failures to safeguard production output targets.
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Asset Lifecycle Log: Update and maintain the plant's official fixed asset log alongside equipment acquisition, modification, or decommissioning.
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Financial Accountability: Verify maintenance-related vendor activities, maintain and monitor critical parts inventories, and approve associated AP invoices for management signing.
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Safety, Ergonomics & Compliance
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Identify ergonomic risks and recommend practical solutions in tooling, workstations, and material handling
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Conduct risk assessments and machine safety evaluations, support H&S inspections, and champion a clean, organized workspace
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Maintain and audit the site Lockout/Tagout (LOTO) program to ensure full regulatory compliance, keeping all machine-specific procedures accurate and readily accessible to the maintenance team
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Participate in audits and support the integration of CI with safety, quality, and ISO programs
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Emergency Preparedness and Business Continuity
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Develop contingency plans for critical equipment failures.
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Maintain emergency response procedures for utility outages and infrastructure failures.
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Support disaster recovery and business continuity planning.
Measures of Success:
Equipment Reliability:
- 98% uptime and 20%+ reduction in downtime.
PM & TPM Compliance:- 95% on-time completion and 100% critical service compliance.
Internal Resolution Rate:- 80% of issues solved without outside support.
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Maintenance System & Records: CMMS implemented, 100% equipment tracked, 99% data accuracy.
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CI Impact: $30,000+ annual savings and Root Cause Analysis completed for all major breakdowns.
What you bring to the role:
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Technical diploma, trade certification (Industrial Mechanics/Millwright, Electrical), or equivalent extensive hands-on industrial maintenance experience
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Proven experience troubleshooting and directly repairing industrial sheet metal fabrication equipment (e.g., laser cutters, CNC press brakes, routers)
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Demonstrated capability in diagnosing broader facility issues, including mechanical, plumbing, electrical, and powered material handling equipment (forklifts)
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Strong computer literacy and data aptitude; experience structuring data tracking templates (Excel) or implementing Computerized Maintenance Management Systems (CMMS)
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Exceptional interpersonal skills with a proven track record of effectively collaborating with floor operators, team leads, and cross-functional managers
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Unwavering sense of urgency and the flexibility to remain available on-call 24/7 to handle critical machinery or facilities breakdowns
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Clear Background Checks — Credit and Criminal
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Eligible to work in Canada
This position is located at 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm.
Pay: $80,000 - $90,000
This is a Full-Time, Salaried position.
This posting has one (1) vacancy.
Want to see what it's like working at MAD? Visit us on Facebook.
Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.
We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.
If you require accommodation in applying for a posting, please contact Human Resources.
