Company Overview
We’re excited to announce that 1st Choice Savings is expanding, with a brand-new branch coming to Coaldale, AB. This new location represents an important step in our continued growth and commitment to serving Southern Alberta communities. As we prepare to open our doors, we are looking for passionate team members to join us and help bring our trusted advice, service, and expertise to Coaldale residents.
For further information, please check out our website at www.1stchoicesavings.ca
Location: Coaldale, AB
Position: Assistant Branch Manager, Full-Time
Reporting to the Branch Manager, the Assistant Branch Manager will provide support and assist the branch manager to create a cohesive team by promoting a purposeful and positive work environment where employees are inspired to perform at their best to deliver a “member centric” environment based on our brand delivery.
What You’ll Do:
Assist in delivering the 1st Choice Savings brand to reflect a consistent member experience:
- Coach, mentor, and develop staff to drive member engagement through a holistic advice approach.
- Act as Branch Manager during absences to ensure continued delivery of the 1st Choice Savings brand experience.
- Identify staff training needs to ensure the team delivers the holistic advice approach and a consistent member experience.
Operational management for continuous improvement to create a consistent member experience:
- Oversee banking floor operations, including cash, inventory, and securities management.
- Ensure efficient scheduling for adequate branch coverage at all times.
- Ensure compliance and security requirements are met and that staff adhere to credit union and AML policies and procedures to mitigate risk and losses.
- Monitor branch activities to ensure goals are being met or exceeded while maintaining a member-centric environment.
- Participate in goal planning and implementation.
- Lead organizational changes, digital initiatives, and internal business processes.
Working with internal and external stakeholders to provide value to the membership and community:
- Collaborate with internal partners to fulfill the financial needs of members and potential members and deliver on the brand promise.
- Engage with the community, networks, and centers of influence to support the future growth of 1st Choice Savings.
- Communicate across all channels - including direct reports, colleagues, and partners - to ensure member-centric service is maintained.
Who You Are:
Our ideal candidate will have the following:
- Minimum 2-5 years experience as a Financial Service Representative or equivalent of.
- 2-5 years of leadership/management experience in the financial institution industry.
- Solid understanding of people management and coaching.
- Highly organized with an incredible ability to prioritize and adapt to a faced paced environment.
- Effective communication skills with individuals at all levels of the organization.
- Strong ability to motivate and attain positive results from employees and teams.
- Ability to work effectively independently as well as part of a team.
- Post secondary education in a related field would be an asset.
What We Offer:
- Competitive compensation and benefits.
- Professional development and training opportunities.
- A collaborative, member-first, community-focused culture.
We thank all candidates for their interest, however only those candidates selected to be interviewed will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Application question(s):
- Are you currently employed and actively working for 1st Choice Savings and Credit Union?
Experience:
- management: 2 years (preferred)
Work Location: In person
