At Investigative Risk Management, a leading investigations firm located in Barrie, Ontario, we’re looking for a seasoned Operations Manager, someone who believes they are uniquely equipped to lead the charge.
If you feel you can make critical calls under pressure, and thrived in high-stakes environments, you're already halfway there.
The Role:
As Operations Manager, you’ll report directly to our President and oversee every element of field operations. This isn't a desk job; it’s a mission.
You’ll:
- Review new investigative files and align them with client expectations.
- Assign, schedule, and oversee surveillance and investigative operations, from insurance, corporate, civil to criminal matters .
- Guide and support investigators in the field with your tactical knowledge.
- Review and approve reports, video evidence, and strategic direction.
- Communicate with clients and handle complex cases with the same professionalism you brought to the force.
- Keep operations on time, on budget, and on point; every time.
And when duty calls, you’ll even jump into support the team because leadership here isn’t about watching from the sidelines; it’s about standing in the trenches when needed.
Lead with Experience:
You’ll supervise a team of investigators and office staff, lead training and development, and ensure everyone meets the high standards you lived by in uniform.
You’ll also be responsible for:
- Ensuring all investigative activity is ethical, accurate, and within budget.
- Monitoring hours, mileage claims, and investigator performance.
- Supporting staff discipline and growth through clear expectations and steady guidance.
- Representing IRM at industry trade shows and events.
What You Bring:
- A valid PI license, or willing to obtain.
- Deep understanding of investigations, surveillance, and reporting standards.
- Experience leading teams and making high-level operational decisions.
- Strong interpersonal and communication skills.
- Confidence working with clients, writing reports, and managing sensitive information.
- Tech proficiency in MS Office; knowledge of investigative software is a plus.
Why IRM?
We’re a performance-driven company with deep respect for professionalism, leadership, and accountability, qualities that define the best in law enforcement. At IRM, we don’t just value your background—we depend on it.
We offer a team-oriented environment where your voice is heard, your leadership is trusted, and your expertise is rewarded.
www.irmi.ca
Your New Mission Awaits.
Join IRM and put your years of experience to work in a meaningful new way.
Apply now with your detailed resume and wage expectation and let’s talk about your next great chapter. Please send your resume to Brian Sartorelli at [email protected]
Pay: $70,000.00-$75,000.00 per year
Benefits:
Work Location: In person
