COMMUNITY CAPACITY ASSOCIATE
(TERM - 1 YEAR)
SALARY
Starting Salary $50,000
WHO WE ARE
United Way Winnipeg brings people together to build a stronger, more connected city.
For more than 60 years, we have helped Winnipeggers turn care into action by mobilizing donors, workplaces, volunteers, community partners, governments, and a network of 125+ agencies and programs. Together, this network protects and strengthens the social safety net that thousands of people rely on every year. Every 12 seconds, someone in Winnipeg reaches out to one of these organizations for help.
Our work is about more than raising funds. It is about growing a movement of people who believe they have a role to play in shaping the future of our city. We listen to community, invest in local solutions, build partnerships, and create opportunities for more people to belong, participate, and contribute.
As part of the United Way Winnipeg team, you’ll bring your skills to work that matters. You’ll join a workplace grounded in care, curiosity, collaboration, and accountability, where people are encouraged to learn, contribute, and help move important work forward.
If you’re looking for a role where your work can help strengthen community and grow a movement for a better Winnipeg, we’d love to hear from you.
THE OPPORTUNITY OF THIS ROLE
The Community Capacity Associate plays an important role in connecting volunteers, community partners, and essential resources to support programs that strengthen our community. Working closely with the Community Capacity Unit, this role helps coordinate volunteers, donations, inventory, and community partnerships that support United Way Winnipeg's programs and our network of funded agency partners.
This one-year term position will focus primarily on Koats for Kids from September through January, supporting the collection, preparation, and distribution of winter clothing to children and families across Winnipeg. Throughout the remainder of the term, the Community Capacity Associate will support a variety of Community Capacity initiatives, volunteer engagement opportunities, and community programs that help mobilize people and resources to create meaningful community impact.
This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to make a tangible difference in the community through collaboration, organization, and service.
RESPONSIBILTIES
Volunteer & Community Engagement
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Coordinate, schedule, orient, and support volunteers to ensure a welcoming and positive volunteer experience
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Build and maintain strong relationships with volunteers, community organizations, schools, corporate partners, and funded agency partners
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Serve as a professional and responsive point of contact for community partners and volunteers by phone, email, and online
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Support United Way Winnipeg's online volunteer portal (eVolunteer) by connecting volunteers with opportunities and maintaining accurate volunteer information
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Maintain relationships with agency partners to ensure volunteer opportunities and online content remain current and up to date
Program Coordination & Operations
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Support the day-to-day coordination of Community Capacity programs, events, and initiatives
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Maintain accurate records related to volunteers, donations, inventory, orders, and program activities
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Monitor inventory and organize program materials and in-kind donations to support efficient operations
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Coordinate the distribution of donated items to agency partners and community organizations
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Identify opportunities to improve processes and contribute ideas that strengthen program delivery and participant experience
Koats for Kids Program
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Coordinate the day-to-day operations of the Koats for Kids program during the program season
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Manage the flow of incoming donations, laundry services, and outgoing orders to support timely distribution
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Sort, organize, prepare, and distribute donated winter clothing according to program standards
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Prepare and fulfill clothing orders for schools, daycares, community organizations, and other partners
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Coordinate deliveries and ensure orders are completed accurately and efficiently
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Monitor clothing inventory and availability to support program planning and order fulfillment
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Provide excellent customer service by responding to inquiries, communicating order updates, and resolving routine questions from program partners
Collaboration & Team Contribution
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Work collaboratively with the Community Capacity Unit to support program delivery and community engagement initiatives
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Foster an inclusive, organized, and safe environment for volunteers, partners, and participants
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Adapt to changing priorities while maintaining a high level of service and professionalism
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Contribute to continuous improvement by identifying operational challenges and recommending practical solutions
WHAT WILL HELP YOU SUCCEED
Ideal candidates will have:
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A passion for community engagement and helping others
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Strong organizational and time management skills with the ability to manage multiple priorities
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Excellent communication and interpersonal skills with the ability to build positive relationships
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A collaborative mindset and the ability to work both independently and as part of a team
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Strong attention to detail and a commitment to accuracy
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A proactive approach to problem-solving and continuous improvement
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The ability to adapt to changing priorities in a fast-paced environment
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A commitment to providing excellent customer service and creating welcoming experiences for volunteers and community partners
QUALIFICATIONS & EXPERIENCE
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Experience working in a non-profit or community-based organization
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Experience coordinating or leading volunteers is considered an asset
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Experience using volunteer management, e-commerce, or online ordering systems is considered an asset
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Proficiency with Microsoft Office applications, including Outlook, Teams, Word, and Excel
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Valid Class 5 driver's licence and access to a reliable vehicle
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Ability to lift, carry, and move boxes and donated items weighing up to 40 pounds
BENEFITS
United Way Winnipeg offers opportunities for personal and professional growth in a rewarding career! We offer excellent benefits, including:
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Company paid Health and Dental Coverage
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Defined Benefit Pension Package with Company Match
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Generous Paid Time off and Holiday schedule
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Opportunities for professional development and career growth
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Flexible hybrid work arrangements to support work life balance
HOW TO APPLY
United Way Winnipeg is committed to achieving and maintaining a workforce that reflects the demographics of the communities we serve. Applicants are asked to self-declare.
We are committed to providing an inclusive, barrier-free work environment, beginning with the hiring process. Individuals applying for employment with United Way Winnipeg may request accommodations at all stages of recruitment and employment from the People & Culture team. All information received as it relates to accommodation will be kept confidential.
Applicant reviewal will begin on August 12, 2026. This posting will remain open and will continue to receive applications until the position is filled.
To apply, please visit our website or click Apply today!
