At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com .
Job Summary:
The Territory Manager must build and maintain excellent customer relationships to support solid business growth. Implement a consultative selling style that operates independently on a daily basis. Must be professional, credible, and comfortable at all times dealing with optometrists, ophthalmologists, technicians, office administrators, retail store managers and store staff, authorized distributor sales representatives and any other customers in the territory.
The ideal candidate would reside in the 20-25km distance from Central Quebec.
The Territory Manager (hereafter “the role”) is responsible for sales, development, and growth of a defined territory in alignment with company sales processes, plans and objectives.
Knowledge, Skills and Abilities:
- Self-starter with the ability to work independently
- Positive and constructive attitude
- Excellent organizational skills
- Anticipate, understand, prioritize and meet customer needs
- Adapt to a changing work environment; various situations, individuals and/or groups on a daily basis
- Exceptional verbal and written communication skills
- Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint) at an intermediate level
- Effectively identify, evaluate and assimilate information to render quality decisions
- Ability to make presentations to various sized customer groups
- Able to fluently write and speak in English and French
Work Environment:
- Extensive territory travel
- Normal Home Office Environment
Experience:
- Minimum 3 to 5 years of sales experience preferably in the optical industry or related medical/technical healthcare field
- Tangible product sales experience is highly desirable. Knowledge of the optical industry is beneficial
Education:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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- Meets and exceeds projected sales goals based on territory quota established by sales management for the given territory
- Uses, on a daily basis, a disciplined approach to selling to uncover and meet customer needs. Full understanding and implementation of CVI sales platform
- Maintains territory call cycle; minimum 6 customer meetings per workday
- Quickly and accurately meets customer needs. Returns customer phone and email inquiries within 24 hours
- Regularly completes and updates comprehensive profiling of all customers; understands customers business
- Formulates and executes an effective call cycle plan to grow territory business; Prepares and presents account business plans for minimum “top 25” customers, as well as quarterly growth plans
- Develops new business within geographic territory
- Maintains technical proficiency with CVI products and competitive products
- Keeps current with industry trends and analysis; i.e., Health Product Research data
- Integrates and trains customer office on the CVI suite of technology and value-added products and services; sells value-added tools to enhance customer experience with CVI
- Develops customer marketing plans and promotions to grow business; monitor to insure return on investment
- Uses the CRM tool and reports daily to analyze product, account sales and overall territory growth
- Participates in provincial and regional optical shows when requested
Submits all administrative reports on a timely basis (call reports, expense reports, ROI reports, etc.)
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Travel Requirements:
- Territory travel, independent from supervisor
- Travel outside of territory is required for conferences, site trainings, and regional meetings (10-15%)
