Key West Ford Sales, located in New Westminster, BC, is currently seeking a dedicated and experienced individual to join our team as an General Sales Manager. This position offers an exciting opportunity to contribute to the success of our dealership, lead a team of passionate professionals, and deliver exceptional customer service in the automotive industry.
Responsibilities:
- Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers.
- Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
- Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
- Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.
- Provides feedback annually to new- and used-vehicle department personnel during career development sessions.
- Works with GM and AGM to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
- Establishes standards for displaying, merchandising and maintaining new and used vehicles.
- Establishes procedures for quick disposal of over-aged vehicles.
- Issues all demonstrators and ensures that appropriate dealership records are maintained.
- Checks the condition of all demonstrators monthly.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
- Studies local market conditions, demographics, and past sales history. Makes recommendations to the GM and AGM regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
- Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
- Approves all sales incentives in writing before submitting to the office.
- Addresses customer complaints to ensure high level of customer satisfaction.
- Creates systems that ensure ongoing sales training, including weekly sales meetings.
- Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
- Reviews and initials all deals before they are posted.
- Facilitates new-vehicle pre-delivery with the service manager.
- Makes sure facility is secure, well lit, and professional in appearance.
- Maintains a professional appearance.
- Attends managers meetings as requested.
- Other tasks as assigned.
Joining Key West Ford Sales as an General Sales Manager offers a rewarding opportunity to play a key role in the success of our dealership and contribute to the satisfaction of our customers and employees. If you are a motivated leader with a passion for the automotive industry, we invite you to apply and become an integral part of our team.
Job Types: Full-time, Permanent
Pay: From $120,000.00 per year
Additional pay:
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's Degree (preferred)
Work Location: In person
