About Mainline
Mainline Fire Protection is a fast-growing leader in Toronto's fire protection industry, delivering comprehensive fire and life safety solutions across every sector we serve.
We sit in the sweet spot between large firms and independent contractors: the personal touch and agility of a small company, backed by the expertise and systems of a much larger one.
We're also one of a select few companies in the region holding a Mircom ESD/Programming Key partnership, giving our team direct access to full system programming and configuration that most shops simply can't offer.
What sets us apart is how we work. We're a fire protection company that thinks like a technology company, building the tools, processes, and standards the whole industry should be moving toward.
We're growing fast, which means the people who join now won't just fill a role. They'll help define it.
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The Role
We're hiring a Fire Alarm Lead: our most senior fire alarm technician and the person the rest of the department looks to on the tough calls. This is a hands-on role first. You'll still be in the field doing the complex inspections, troubleshooting, and installs that nobody else can. But you'll also help shape where the department goes, and help build the team that gets us there.
It's a player-coach role. Most of your week is on the tools at various job sites. The rest is spent making everyone around you better: training techs, sitting in on hiring, setting the technical standard, and working with us on how the department grows as the company does.
If you're a seasoned tech who's ready to lead without leaving the work behind, this is that step in your career.
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What You'll Do
- Handle the toughest technical work: complex inspections, verifications, troubleshooting, and installs across addressable and conventional systems, including annual, semi-annual, quarterly, and monthly inspections of fire alarms, smoke control, and elevator fire controls.
- Be the escalation point for the team, resolving the ground faults, open circuits, relay and auxiliary issues, and one-off problems that stump everyone else.
- Install, wire, and program new fire alarm panels and devices.
- Train and mentor intermediate and junior technicians, setting the technical standard and levelling up the whole team.
- Take part in hiring: interview and evaluate new technical talent as the department grows.
- Own quality: review inspection reports and deficiency resolutions for accuracy and code compliance (CAN/ULC-S536 and S537).
- Help shape the department's growth and direction, partnering with ownership on process, capacity, and where we go next.
- Communicate clearly with customers, explaining the work plainly and making sure they leave the interaction confident in the service.
- Take part in after-hours on-call rotations, responding promptly and handling critical issues independently.
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Where You Come In
Here's what makes this different from the shop down the street.
We build industry-leading systems and software in-house, including the reporting and inspection tools our technicians rely on in the field every day. We're always working to take the friction out of documentation so you can spend your time on the actual work: diagnosing, fixing, and getting it right.
As our most experienced tech, your feedback carries real weight. The clunky steps you'd love to delete and the "there has to be a better way" moments become the blueprint for what we build next. You'll have a direct line to how our tools and processes evolve, and a real say in the standards the whole team works to.
If you appreciate good tools and want a hand in making them better, you'll fit right in.
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What We're Looking For
- CFAA certification (Canadian Fire Alarm Association) with a minimum of 6 years of experience. You've seen it all and you're the person others come to.
- Deep expertise in fire alarm systems: troubleshooting, testing, wiring, programming, and installation on both addressable and conventional systems.
- Working knowledge of CAN/ULC-S536 and S537 and relevant fire and electrical codes.
- Leadership instinct: experience mentoring or leading other techs, formally or informally, and a genuine interest in building a team.
- Ability to complete, review, and sign off on accurate, detailed inspection reports.
- Comfortable with iPads and mobile/digital reporting tools.
- Strong written and verbal communication skills.
- Valid Class G driver's license with a clean abstract.
- Residency in the GTA is preferred.
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Pay
- $90,000 per year, salaried
- This is a step up from our senior technician pay grade, reflecting the leadership and technical authority the role carries.
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What We Offer
- Competitive compensation: strong salary, health and dental coverage, life insurance, vision care, paid time off, and performance bonus.
- Insured work vehicle: company car, plus on-site parking.
- Real growth: comprehensive training in person and through our online education portal, with tailored development plans and one-on-one support.
- A close-knit crew that has each other's backs, on the job and off.
- Team appreciation: from team feasts to monthly hangouts, we make sure hard work never goes unnoticed.
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Job type: Full-time, Permanent · Monday to Friday.
Job Types: Full-time, Permanent
Pay: $90,000.00 per year
Benefits:
- Company car
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- Fire Alarm Technician: 5 years (required)
Licence/Certification:
- Class G Licence (required)
- CFAA (required)
Work Location: On the road
