Love what you do and want a team that matches your energy? You’ve found your people.
Join a winning team that’s passionate about patients, proud of their work, and never stops growing. Come do your best work with us.
At The Dental Group, we are committed to delivering comprehensive dental care with a personal touch. We offer a range of services from general dentistry to cosmetic treatments like Invisalign and restorative procedures such as dental implants and dentures — everything your family needs under one roof. As we grow, we remain dedicated to bringing that same standard of care to every community we serve.
Our modern, fully equipped 5,200 sq. ft. facility in Toronto is thoughtfully designed with patient comfort and advanced technology at its core. The spacious layout creates a welcoming environment for patients while providing our team with the modern tools and ample space needed to deliver exceptional care.
Role Description
This is an on-site role located in North York, Ontario, for a Dental Administrator / Dental Receptionist. The role focuses on front desk and administrative duties, including greeting patients, scheduling and confirming appointments, managing patient records, verifying insurance, and assisting with billing and payments. You will serve as the first point of contact for patients, ensuring a welcoming and positive experience from check-in to check-out, while also supporting the dental team with day-to-day administrative needs.
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression.
- Schedule, reschedule, and confirm appointments by phone, email, or text.
- Collect and update patient information, medical history, and insurance details.
- Verify insurance coverage, prepare estimates, and assist with claims processing.
- Process payments, issue receipts, and support patients with billing inquiries.
- Respond to patient inquiries about services, procedures, and fees.
- Maintain a clean and organized reception area.
- Communicate effectively with the dental team to ensure smooth patient flow.
- Maintain accuracy and confidentiality of patient records.
Qualifications
- Previous experience as a dental receptionist or administrator in a Canadian dental or medical setting is strongly preferred
- Experience in patient care and working with healthcare providers (dentists, physicians, specialists).
- Knowledge of dental/medical terminology, procedures, and insurance processes is an asset.
- Proficient in administrative tasks, patient record management, and scheduling.
- Experience with dental practice management software (dentrix) is an advantage.
- Strong organizational and multitasking abilities.
- Excellent communication, interpersonal, and customer service skills.
This is an opportunity to work in a professional environment. You will work alongside a caring and supportive team. If you are a multi-tasker and are compassionate about dentistry send us your resume!
Job type
Full Time
Location
North York, Ontario
Pay: $20.00-$22.00 per hour
Work Location: In person
