Shifts available -7am to 3pm, 8am to 4pm, 2pm to 10pm, 3pm to 11pm
Bring Energy. Create Great Experiences. Build Your Career.
At Kettlemans Bagel, we believe great food brings people together, but it's our people who create unforgettable experiences. Since 1993, we have remained committed to the authentic tradition of hand-rolling, kettle-boiling, and wood-fired baking every bagel while delivering genuine hospitality to every guest who walks through our doors.
As one of Canada's leading bagel brands, with locations across Ottawa, Toronto, and Montreal, we're looking for enthusiastic individuals who enjoy working with people, thrive in fast-paced environments, and take pride in delivering exceptional service.
Whether you are starting your career in hospitality or looking to grow with an established Canadian brand, Kettlemans offers an exciting opportunity to learn, develop, and make a difference every day.
Why will you love working here
- Opportunities for career growth and advancement into leadership positions
- Hands-on training and ongoing development
- A collaborative, respectful, and inclusive workplace culture
- Competitive compensation
- Employee meal and product discounts
- Flexible scheduling to support work-life balance
- Work with an established Canadian brand built on quality and hospitality
- Be part of a team that values integrity, accountability, and continuous improvement
What will you be doing
Your responsibilities include:
- Welcoming every guest with a friendly, positive, and professional attitude
- Taking customer orders accurately while providing knowledgeable recommendations on our menu
- Preparing food and beverages to company recipes and quality standards
- Hand-rolling, preparing, assembling, and packaging products with care and attention to detail
- Operating the Point of Sale (POS) system while processing cash, debit, credit, and gift card transactions accurately
- Maintaining cleanliness and organization throughout the restaurant, including dining areas, kitchen stations, and washrooms
- Restocking products, ingredients, and supplies to ensure smooth operations throughout the day
- Following all food safety, sanitation, and health and safety procedures
- Assisting with receiving deliveries, rotating inventory, and storing products properly
- Supporting teammates during busy service periods to ensure efficient operations
- Contributing to opening, closing, and daily operational tasks as assigned
- Helping create a welcoming, team-oriented environment where everyone succeeds together
What we are looking for
Successful candidates will demonstrate:
- A genuine passion for hospitality and customer service
- A positive, energetic, and team-oriented attitude
- Excellent communication and interpersonal skills
- Strong attention to detail and commitment to quality
- The ability to multitask and remain organized in a fast-paced environment
- Dependability, punctuality, and a strong work ethic
- A willingness to learn new skills and accept coaching
- Flexibility and adaptability to changing business needs
- A commitment to maintaining high standards of cleanliness, food safety, and guest service
Qualifications
- Previous customer service, hospitality, retail, or food service experience is considered an asset, but not required
- High school diploma or equivalent is considered an asset
- Applicants must be at least 16 years of age (or the minimum legal working age applicable to the province)
- Food Handler Certification is considered an asset but not required
- Ability to communicate effectively in English; additional languages are considered an asset
Physical Requirements
- Stand and walk for extended periods
- Lift and carry items weighing up to approximately 25 lbs
- Work safely around hot equipment, ovens, and kitchen environments
- Perform repetitive tasks while maintaining attention to detail
- Thrive in a fast-paced restaurant setting
Our Culture
At Kettlemans, we believe exceptional hospitality starts with exceptional people.
We foster a workplace where every team member is treated with respect, encouraged to grow, and empowered to make a difference. We believe in supporting one another, celebrating successes, and continuously raising the standard for ourselves and the experiences we create for our guests.
Many of our leaders began their careers as Team Members, and whenever possible, we promote from within. We are committed to providing opportunities for growth, learning, and advancement for those who demonstrate passion, dedication, and leadership potential.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
Kettlemans Bagel is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.
Reasonable accommodation is available for qualified individuals with disabilities, upon request. We are committed to providing an inclusive and accessible environment. Accommodations are available upon request for candidates taking part in all aspects of the selection process as well as during all stages of their employment.
This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.
While management is primarily responsible for seeing that Kettlemans Bagel equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
Job Types: Full-time, Permanent
Pay: $17.60 per hour
Work Location: In person
