Youth Wellness Facilitator (Youth Wellness Hub)
Location: Bancroft, ON (with outreach across NHCS sites and community)
Job Type: Full-Time, Permanent
Hours: 35 hours per week (including evenings and weekends as required)
About the Role North Hastings Children’s Services (NHCS) is seeking a passionate and youth-focused Youth Wellness Facilitator to join our Youth Wellness Hub team. As a core member of the Youth Wellness Team, you are often the first point of contact for youth, families, and community partners. You will help create a welcoming, inclusive, and youth-friendly environment while supporting young people to access the right services at the right time. This role plays a key part in intake, system navigation, and coordination, helping youth move seamlessly between skills & well-being, community supports, and clinical services within an integrated care model.
What You’ll Do
- Youth Engagement & Hub Environment
- Create a safe, welcoming, inclusive, and culturally responsive environment
- Greet youth and families and provide orientation to the Hub
- Build relationships with youth through one-on-one and group engagement Intake, Navigation & Coordination
- Lead the intake process using YWHO systems and screening tools
- Support youth in navigating services and transitions across care pathways
- Provide support in-person, virtually, and in the community Programming & Operations
- Plan and support drop-in programs, groups, and youth engagement activities Coordinate with partners for scheduling, space, and logistics
- Support low-barrier, strengths-based wellness programming Collaboration & Community Engagement
- Participate in team meetings, care planning, and case discussions
- Work closely with interdisciplinary partners to support seamless care Represent the Hub at community events and outreach initiatives Documentation & Continuous Improvement
- Maintain accurate documentation, case notes, and data tracking
- Support measurement-based care and evaluation activities
- Participate in quality improvement and provincial Communities of Practice
Who You Are
- Diploma or degree in social services or a related field (or equivalent experience)
- Minimum 1 year experience working with youth (ages 12–25)
- Knowledge of youth mental health, community services, and system navigation
- Committed to trauma-informed, anti-oppressive, harm reduction, and culturally safe practice
- Comfortable working in a fast-paced, team-based environment
Compensation & Benefits
- Wage: In accordance with the NHCS Salary Grid o Starting at $27.23 – $31.68/hour, depending on qualifications
- Group Benefits: Eligible after 1 month (as per plan terms)
- Statutory Holidays: As per ESA + additional NHCS paid holiday
Working Conditions
- Combination of on-site work, outreach, and travel within the community
- Evening and weekend work required
- Active, youth-facing role (program setup, movement, engagement)
Conditions of Employment
- Clear Vulnerable Sector Criminal Reference Check
- CPIN Children’s Aid Check
- Valid Ontario Driver’s License
- Food Handlers and First Aid/CPR
Please forward resumes to North Hastings Children’s Services, 20 Hastings Heritage Way, Bancroft ON K0L 1C0 at [email protected] Attention: Jessica Anderson and identify the position being applied for. This position will remain open until the successful candidate is hired. We encourage applications from candidates who reflect the diversity of our community, including Indigenous peoples, persons with disabilities, and members of equity-seeking groups. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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Pay: $27.31-$31.68 per hour
Work Location: In person
