Position Summary
We are looking for an energetic, friendly, and dependable Bartender/Server to join our team. The ideal candidate is passionate about hospitality, provides exceptional customer service, and thrives in a fast-paced environment. This role requires the ability to multitask while maintaining a positive attitude and ensuring every guest has an outstanding dining experience.
Key Responsibilities
Guest Service
- Greet guests promptly with a warm and welcoming attitude.
- Take food and beverage orders accurately.
- Offer menu recommendations and answer questions about food and drink selections.
- Ensure guests receive attentive, professional service throughout their visit.
- Handle guest concerns promptly and professionally, escalating issues to management when necessary.
- Process bills and payments accurately.
Bartending
- Prepare alcoholic and non-alcoholic beverages according to recipes and company standards.
- Verify guest identification and comply with all liquor laws and Smart Serve regulations.
- Maintain a clean, organized, and fully stocked bar.
- Monitor inventory levels and notify management when supplies are low.
- Ensure responsible alcohol service at all times.
Food Service
- Deliver food and beverages efficiently and accurately.
- Check food quality before serving.
- Assist with food running and supporting fellow team members during busy periods.
- Maintain knowledge of menu items, daily features, and promotions.
Teamwork
- Work collaboratively with kitchen staff, bartenders, servers, hosts, and management.
- Assist teammates whenever needed to ensure smooth restaurant operations.
- Communicate effectively with all team members.
- Be willing to stay until business needs are met unless approved by management to leave.
Cleanliness & Organization
- Complete opening, running, and closing duties.
- Maintain cleanliness of dining areas, bar, server stations, and washrooms as assigned.
- Follow all health, safety, sanitation, and workplace policies.
- Keep work areas stocked and organized throughout each shift.
Qualifications
- Previous serving or bartending/serving experience is required.
- Valid Smart Serve Certification.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Positive attitude with a team-first mindset.
- Reliable, punctual, and dependable.
- Ability to work evenings, weekends, holidays, and flexible hours.
Physical Requirements
- Ability to stand and walk for extended periods.
- Lift and carry up to 25 lbs.
- Frequently bend, reach, carry trays, and move throughout the restaurant.
- Work efficiently in a busy, high-energy environment.
What We Expect
At our restaurant, every team member contributes to creating an exceptional guest experience. We value:
- Outstanding customer service
- Teamwork and communication
- Professionalism
- Reliability and accountability
- A positive attitude
- Willingness to help wherever needed
Success in this position means working together as a team, maintaining high service standards, and creating an enjoyable experience for every guest who walks through our doors.
Job Types: Full-time, Part-time, Permanent
Pay: From $17.60 per hour
Experience:
- Serving: 2 years (required)
- Bartending: 2 years (required)
Licence/Certification:
Work Location: In person
