At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
SUMMARY
The Business Intelligence Analyst is responsible for designing and delivering impactful, user-focused dashboards and insights that drive data-informed decision making. This role combines strong technical expertise with data storytelling, translating complex data into clear, actionable insights for business stakeholders.
The ideal candidate has a passion for creating visually compelling dashboards, a deep understanding of data, and the ability to confidently communicate findings to both technical and non-technical audiencies.
DUTIES AND RESPONSIBILITIES
- Design, develop, and maintain intuitive, visually compelling Power BI dashboards and reports that drive business decision-making
- Translate business requirements into meaningful metrics, KPIs, and data models, ensuring alignment with organizational goals
- Apply data visualization best practices to create dashboards that are clear, user-friendly, and optimized for usability and engagement
- Partner with business stakeholders to understand reporting needs, gather requirements, and deliver actionable insights
- Present data insights and recommendations to technical and non-technical audiences, including leadership
- Prototype and iterate dashboard solutions based on user feedback and evolving business needs
- Ensure data accuracy, consistency, and integrity across reports and data sources
- Work closely with DBAs and data engineers to define and optimize data models, data pipelines, and ERDs
- Write and optimize SQL queries to extract, transform, and analyze data from multiple sources
- Monitor and maintain Power BI environments, including report deployment and performance optimization
- Manage task priorities, timelines, and deliverables while communicating progress and risks effectively
- Stay current with emerging BI tools, technologies, and trends, and recommend improvements to enhance reporting capabilities
- Proactively identify opportunities where data and analytics can provide business value
- Support user adoption through documentation, training, and ongoing engagement
- Perform other duties as required such as application support and application QA testing.
QUALIFICATIONS
- Bachelor’s degree or diploma in Computer Science, Information Systems, Data Analytics, or a related field, or equivalent experience
- Minimum of 3 years of hands-on experience with Power BI, including dashboard design and development
- Strong proficiency in SQL and experience working with relational databases
- Demonstrated ability to design visually appealing, user-friendly dashboards that follow data visualization best practices
- Strong understanding of data modeling concepts, including relationships, star schemas, and ERDs
- Experience translating business questions into data requirements, metrics, and actionable insights
- Proven ability to communicate data insights clearly to non-technical stakeholders and support data-driven decision making
- Experience working directly with business users, gathering requirements, and delivering solutions in a collaborative environment
- Working knowledge of Power BI Report Server or Power BI Service administration
- Strong analytical thinking and problem-solving skills, with attention to detail and data accuracy
- Excellent interpersonal, communication, and presentation skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Self-starter with a strong sense of ownership and accountability
- Ability to quickly learn new technologies and evaluate their applicability to business needs
- Preferred / Nice to Have:
- Experience with data storytelling and presenting insights to executive audiences
- Familiarity with UX/UI principles in dashboard design
- Experience with additional BI or data tools (e.g., Python, DAX optimization, data warehousing concepts)
Salary range: $50,000 - $65,000
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.
We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
