Location : Ottawa
Status : Permanent, Full-Time
Salary : $55 000 - $75 000
Job Description
Reporting to the Operation Manager Inspection and Service, our Viking Ottawa branch is seeking a Technical Sales Representative. With nearly a century of expertise, Viking Fire Protection has built a trusted reputation based on its commitment to delivering advanced and reliable fire protection products and services that meet the highest standards and client expectations. Join Viking and help us continue our mission to protect people’s lives, properties, and valuable assets.
Main responsibilities include, but are not limited to:
Review inspection reports and identified deficiencies to prepare accurate repair quotations
Follow up with customers regarding outstanding deficiencies and recommended corrective actions
Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing
Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability
Prepare and submit deficiency quotations in a timely manner
Track open quotations, follow up on approvals, and help move approved work into scheduling
Build and maintain strong customer relationships through professional and timely communication
Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate
Assist with resolving customer questions, pricing concerns, and scope clarifications
Success Factors:
College diploma in fire protection, building mechanics, civil engineering, or high school diploma and equivalent relevant experience
Experience in troubleshooting and/or installing fire alarm systems (an asset)
At least 3 years of relevant experience in the fire protection or prevention industry
Proficiency in standards and codes governing the conception and installation of automatic fire extinguishers systems
Knowledge of products used in fire protection and fire alarm
CFAA certification (an asset)
Valid driver’s license
Ability to work well independently
Strong customer service skills
Why Join Viking?
Viking values, respects, and supports the interests of its employees from all walks of life. We will consider all qualified candidates
Competitive salary going from $55 000 – $75 000 based on competencies and experience
12 paid Statutory Holidays and 5 paid personal days per year
Comprehensive Group Insurance Plan upon hiring, including the virtual care platform Dialogue for a quick access to healthcare services in many Canadian provinces.
Group RRSP with employer contributions (4%) following 3 months of continuous service
Supplemental training according to employee, market or company needs
Years of service Recognition Program
Viking is 100% Canadian Owned and Operated
