Dispatch Job Description
Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating the transportation and logistics operations, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. If you have experience in shipping and receiving, freight management, or supply chain logistics, we encourage you to apply.
- Coordinate and schedule shipments to ensure timely delivery of goods.
- Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
- Plans and schedules for drivers to ensure proper staffing across all shiftsand loads, ensuring alignment with volumes and service expectation.
- Utilize transportation management systems to track shipments and manage logistics operations.
- Perform data entry tasks accurately to maintain up-to-date records of shippments and inventory.
- Monitor freight movements and address any delays or discrepancies promptly.
- Collaborate with other dispatchers and management team
- Maintain a high level of phone etiquette when interacting with clients and team members.
- Compiles data on incidents and accidents, distributes and communications with appropriate personnel.
- Assist in the shipping and receiving processes as needed.
- Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
- Awareness of Highway traffic act including Hours of Service, Knowledge of TDG, Weights and Measures. (would be an asset).
- Strong communication and problem-solving skills.
- Proficient in TMW and Computer skills for data entry and shipment tracking.
- Strong communication skills with the abilit to effectively convey information over the phone, including written (reports) Emails.
- Detail-oriented with excellent organizational skills to manage multiple tasks
simultaneously.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
- Knowledge of transportation management systems is preferred but not mandatory.
- Intermediate keyboarding skills using a PC and knowledge of Microsoft Outlook, Word and Excel spreadsheet
experience.
Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination
Job Type: Fixed term contract
Contract length: 12-months
Pay: $30.50 per hour
Expected hours: 40 per week Schedule:
