About Us : Welcome to LAMOUR BEAUTY AND LIFE! We are a premier destination for top-tier K-Beauty, skincare, and lifestyle products. Located in the vibrant CF Rideau Centre, we are dedicated to bringing the latest Asian beauty trends and innovative skincare solutions to our customers. If you are passionate about beauty and leadership, we want you to grow with us!
The Role : We are looking for an energetic and experienced Store Supervisor to lead our CF Rideau Centre team. You will be the driving force behind our store’s daily operations, team development, and delivering an exceptional, tailored beauty shopping experience for every customer.
What You Will Do :
- Leadership & Team Development :
- Lead, motivate, and mentor sales associates to achieve and exceed store sales targets.
- Provide specialized training on K-Beauty product knowledge, skincare routines, and makeup trends.
- Prepare work schedules, manage time-off requests, and monitor attendance in compliance with the Employment Standards Act (ESA).
- Store Operations & Visual Merchandising :
- Maintain a pristine, organized, and visually inspiring store environment that reflects our brand aesthetic.
- Ensure testers and product displays are clean and strictly follow health and safety guidelines.
- Assist in inventory management, including stock counts and monitoring product expiration dates.
- Customer Experience & Sales :
- Deliver a VIP-level customer experience through personalized beauty consultations.
- Plan and execute seasonal and holiday promotions to drive traffic and boost sales metrics (e.g., Conversion Rate, UPT).
- Build strong relationships with local customers and handle any inquiries or complaints with grace and professionalism.
What You Bring:
- Experience: Minimum 2 years of retail management or supervisory experience. (Experience in cosmetics/beauty retail is highly preferred).
- Passion for Beauty: Deep interest and strong familiarity with Japanese and Korean fashion, skincare, and beauty products.
- Language: Fluency in English is essential. Proficiency in a second language (such as Mandarin, Cantonese, Korean, Japanese, Vietnamese, Filipino, etc.) is considered a strong asset to effectively serve our diverse client base.
- Skills: Strong communication, conflict resolution, and staff coaching abilities. Proven track record of achieving sales KPIs.
- Physical Ability: Ability to work hands-on on the sales floor, handle stockroom duties, and safely lift up to 30 lbs.
Who You Are:
- Approachable & Enthusiastic : You have a welcoming vibe that makes both customers and staff feel valued.
- Trend-Savvy : You keep up with the latest TikTok/social media beauty trends and know what customers are looking for.
- Problem Solver : You thrive in a fast-paced mall environment and can handle challenges calmly.
- Lead by Example : You don't just point fingers; you are actively engaging with customers alongside your team.
Why Join Us?
- Competitive salary
- Generous employee discounts on your favorite K-Beauty and J-Beauty products.
- Opportunities for career growth in a rapidly expanding company.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Education:
Experience:
- Retail management: 2 years (preferred)
- Retail sales: 2 years (required)
Work Location: In person
