Scheduler & Administrative Assistant
Join Our Compassionate Team at Harmony Caregiving
Are you an organized, adaptable, resourceful problem-solver who thrives in a fast-paced, dynamic environment? Do you have a knack for coordinating schedules and love working with people? If so, we’d love to meet you!
At Harmony Caregiving Inc., we are more than just a home care provider—we are a team dedicated to bringing comfort, dignity, and support to seniors and their families in Edmonton, Alberta. Our mission is to provide exceptional care that helps our clients feel valued, connected, and empowered in their daily lives.
About the Role
We are seeking a Scheduler & Administrative Assistant to join our growing team. This role requires strong organizational and time management skills, the ability to think on your feet, and excellent communication abilities. The ideal candidate will have a flexible mindset, enjoy problem-solving, managing caregiver schedules, and ensuring that both clients and caregivers receive the support they need. We are looking for candidates who are eager to acquire new skills and knowledge to meet the demands of various roles. They exhibit a proactive approach, anticipating needs and filling gaps without being asked. Their strong communication skills allow them to collaborate effectively with different teams, ensuring a smooth transition between responsibilities.
Key Responsibilities
- Coordinate caregiver schedules, ensuring clients receive reliable and compassionate care.
- Handle scheduling adjustments and problem-solve to accommodate last-minute changes.
- Manage caregiver availability and assist in the hiring process by advising when additional staff may be needed.
- Answer phone inquiries and direct calls professionally and efficiently.
- Respond to emails and website inquiries in a timely and professional manner.
- Assist with other administrative duties as needed to support the team.
- Desire to support client care and meet with clients if needed
Qualifications & Skills
- Previous scheduling experience preferred.
- 1+ years of office experience (home care or healthcare experience is an asset).
- Medical Office Assistant (MOA) certification an asset
- Strong computer proficiency with Google systems (G-Suite), and ability to quickly learn new systems.
- Excellent problem-solving skills and ability to work under pressure.
- Strong written and verbal communication skills.
- Own transportation is required.
- Willingness to handle after-hours on-call shifts on a rotating basis.
- Strong time-management skills and ability to switch between and prioritize tasks
- Ability to take on additional responsibilities as needed
- Experience as a caregiver (health care aide, personal support worker, community support worker) is an asset
Why Join Harmony Caregiving?
- Be part of a compassionate team that values dignity, respect, and kindness.
- Make a meaningful impact on the lives of seniors and their families.
- Work in a collaborative and supportive environment.
If you’re a detail-oriented professional with a heart for caregiving, we’d love to hear from you! Please submit your resume and a cover letter sharing what makes you a great fit for our team.
Only selected candidates will be contacted for an interview.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Benefits:
- Employee assistance program
- Extended health care
Experience:
- Administrative: 1 year (required)
- Health Care Aide : 2 years (preferred)
Language:
Location:
Work Location: In person
