Office Administrator
Company: Regional Car RentalsLocation: Mississauga, ON (In Office)Job Type: Full-Time
About Regional Car Rentals
Regional Car Rentals is a growing vehicle rental company focused on providing reliable, affordable, and professional rental services across the Greater Toronto Area. We pride ourselves on delivering exceptional customer service while maintaining a modern fleet and efficient operations.
We’re looking for an organized, customer-focused Office Administrator to become a key member of our team and help keep our daily operations running smoothly.
Responsibilities
- Greet customers in person, over the phone, and via email.
- Process vehicle reservations, rentals, returns, and extensions.
- Prepare and manage rental agreements and customer documentation.
- Verify driver’s licences, insurance, and customer information.
- Process payments, deposits, refunds, and maintain accurate financial records.
- Schedule vehicle pickups, returns, servicing, and maintenance.
- Coordinate with drivers, detailing staff, and management.
- Update fleet availability and reservation calendars.
- Maintain digital and physical filing systems.
- Assist with insurance claims, traffic tickets, and administrative paperwork.
- Monitor office supplies and place orders as needed.
- Handle customer inquiries and resolve issues professionally.
- Perform general administrative and clerical duties to support daily operations.
Qualifications
- Previous experience in an administrative, customer service, or office support role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Comfortable using Microsoft Office (Word, Excel, Outlook) and learning new software.
- High attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Professional appearance and positive attitude.
- Valid G Driver’s Licence is considered an asset.
- Experience in the automotive, rental, or transportation industry is an asset but not required.
What We Offer
- Competitive salary based on experience.
- Opportunities for growth within a rapidly expanding company.
- Supportive and collaborative work environment.
- Stable full-time position with long-term career potential.
Schedule
- Monday to Friday
- Occasional Saturdays as required
Ideal Candidate
The ideal candidate is dependable, highly organized, and enjoys helping customers. They are comfortable managing multiple priorities, solving problems efficiently, and ensuring every customer has a smooth rental experience. If you’re someone who takes pride in keeping an office organized while delivering outstanding customer service, we’d love to hear from you.
Apply today and become part of the Regional Car Rentals team.
Pay: $17.60-$19.00 per hour
Benefits:
Work Location: In person
