We’re excited to introduce a new Japanese steakhouse located in the heart of Toronto’s Financial District.
This posting is for a currently existing role.
A new Japanese steakhouse is opening in downtown Toronto — a small, considered restaurant rooted in restraint, precision, and reverence for the craft.
Guided by the principles of Japanese simplicity, we showcase exceptional beef and seasonal ingredients at their purest expression. We believe time is the most valuable ingredient — time to raise, to age, to prepare, to gather, and to savour.
Our mission is simple: we are in the experience business. Our people-first culture inspires and empowers our team to deliver moments that matter in an environment focused on the guest experience. Together, we will create a best-in-class hospitality experience.
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Welcome guests to the restaurant with a warm and friendly demeanour, providing an excellent first impression.
- Manage the guest seating efficiently, considering table availability, server rotations, and guest preferences.
- Answer incoming calls and inquiries, provide information about the restaurant, and assist with reservations.
- Maintain cleanliness and organization of the host/hostess station and waiting area, including tidying menus, ensuring proper lighting, and managing coat check if applicable.
- Communicate effectively with servers, kitchen staff, and management to coordinate seating and ensure smooth transitions between guests.
- Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
- Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
- Assist with special events, promotions, and other duties as assigned by management to support overall restaurant operations.
What You'll Need:
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Previous experience as a host/hostess or in customer service roles is preferred.
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Excellent communication and interpersonal skills, with a positive attitude and strong customer service orientation.
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Ability to multitask and work efficiently in a fast-paced environment.
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Strong organizational skills and attention to detail.
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Flexibility to work evenings, weekends, and holidays as needed.
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Knowledge of reservation systems and basic computer skills is an asset.
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Legal eligibility to work in Ontario, Canada.
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Competitive compensation, including comprehensive benefits, spending account and professional development program.
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Opportunity to develop skills and gain experience in multiple disciplines in a fast-paced environment.
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Dynamic and fun office culture with colleagues who share the same core values.
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Exclusive perks from our portfolio companies, including restaurants and fitness studios.
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Unlimited vacation policy.
Harlo Entertainment is a Toronto-based operator, management and private equity company, delivering value over 30 years of aggregate experience in both the hospitality and entertainment industry. With first-hand insights and perspectives, Harlo Entertainment defines a best-in-class, luxury experience and is deeply committed to the highest level of guest satisfaction.
We are a people-first culture. We strive to create great outcomes and to establish win-win partnerships through integrity, reliability, inclusivity, and great communication. Our greatest asset is our people, as they are the powerhouse behind our outcomes.
We challenge the status quo. We are disruptors. We are bold in what we do. We are brave, think big and move swiftly. We don't just acknowledge change; we initiate and embrace it.
We always bring our best. We hold ourselves accountable for over-delivering on a consistent basis. We take responsibility for the outcome of our work. Done is better than perfect.
We find a way to make it possible. We are in the business of storytelling and remarkable experiences to create moments that matter. We ooze passion and pride in everything we do. We are relentless, driven and proud. We dig deep, we get our hands dirty. There is no challenge is too big or too small for our team.
