If you take pride in being compassionate, honest, professional, and safe, consider a rewarding career as a Cafe Worker with our new West Bedford Transitional Health team, where you will help redefine how patients transition from hospital to home.
This innovative facility integrates data and technology into patient assessment, care delivery, and communication, while providing specialized, person-centred support for individuals who no longer require hospital-level treatment but need additional care to safely return home or transition back into their community. Our team is committed to dignity, safety, and clinical excellence in every interaction.
Reporting to Culinary Manager, the Part-time Café Worker plays a vital role in delivering friendly, respectful, and efficient service in a fast-paced hospital setting. This role supports daily café operations while contributing to a calm, supportive atmosphere for patients, visitors, and staff during often stressful moments.
Meaningful Benefits
You will be surrounded by supportive and talented team members dedicated to helping patients successfully transition from hospital care back to their homes and communities. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement in an environment where integrity, teamwork, and safety are at the heart of everything we do. At the end of every day, you will know you’ve made a meaningful difference in the lives of our patients and their families. Additional benefits include:
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events.
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About the Opportunity
Greet customers and provide courteous, compassionate, and professional service
Take and accurately enter food and beverage orders into the POS system
Prepare and serve food and drinks in accordance with food safety standards
Operate café equipment such as coffee machines, ovens, and POS systems
Stock and display food and beverage items in an organized and attractive manner
Follow First-In-First-Out (FIFO) food rotation practices and monitor food temperatures
Process cash, debit, and credit transactions accurately and balance cash drawers
Maintain clean and sanitized food preparation, service, and dining areas
Follow hospital infection prevention and control, health, and safety policies
Work collaboratively with team members, volunteers, and healthcare partners
Demonstrate sensitivity to patient privacy and the hospital environment
Additional related duties as required
About You
In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:
High School Diploma (Grade 12) or equivalent
Food Safety Certification
Previous experience in food service, retail, or hospitality
Excellent customer service and communication skills
Strong teamwork and reliability in a fast-paced environment
Basic math and cash-handling skills
Comfort working in a healthcare environment with diverse populations
Experience working in a healthcare or non-profit environment considered an asset
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
