- $17.85 per hour
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Employee Meal Plan
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Employee Assistance Program
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Free Employee Parking
SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores.
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
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Greet all guests in a courteous and professional manner and escort them to their table
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Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
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Assist guests with children and special needs, as required
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Present menus, answer questions and offer suggestions regarding food and service
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Inform servers and management of special needs and/or potential problems with guests
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Clear and reset counters or tables at conclusion of each course
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Ensure complete guest satisfaction
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Thank guests for their patronage upon exiting the restaurant
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Making our guests feel at home from the moment they walk in
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Having warm, friendly smiles
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Minimum 6 months of experience working in retail or food service environment
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High school diploma preferred
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Verbal and written communication
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Ability to read, speak, and understand the English language in order to communicate with guests and take orders
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Experience in dealing with problems involving customer service
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Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
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Food handlers permit as required by law
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.